Card Works Service - Collection Agent Resume Example

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Chloe Torres
XXX XXXXXXXX XXXXXX, Pittsburgh, PA 15213 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Negotiation
  • Coordination
  • Time Management
  • Complex Problem Solving
Experience
Collection Agent 01/2015 to Present
Card Works Service Pittsburgh, PA
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
File Clerk 10/2013 to 08/2014
BNY Mellon Pittsburgh, PA
  • Perform general office duties such as typing, operating office machines, and sorting mail.
  • Enter document identification codes into systems in order to determine locations of documents to be retrieved.
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Scan or read incoming materials to determine how and where they should be classified or filed.
Customer Service Representative 04/2013 to 09/2013
Ibex Global AT&T Salas Pittsburgh, Pa
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Security Officer 04/2012 to 03/2013
Security Gaurd 04/2012 to 03/2013
Victory Pittsburgh, PA
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
  • Circulate among visitors, patrons, or employees to preserve order and protect property.
Camp Counselor 05/2010 to 02/2012
One Small Step Pittsburgh, PA
  • Taught gym to grade levels K-9, Successfully complete all jobs by.
  • time requested, Substitute teacher for third fourth and fifth.
  • grade.based on PSSA standards, Graded test and other materials.
Security Guard 10/2011 to 01/2012
Capital Asset Protection Pittsburgh, PA
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  • Act as oversight or security agents for management or customers.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Assistant Basketball Coach 01/2009
North side Urban Pathways Pittsburgh, PA
  • Plan, organize, and conduct practice sessions.
  • Monitor the academic eligibility of student athletes.
  • Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours.
  • Analyze the strengths and weaknesses of opposing teams to develop game strategies.
Education
Elementary Education / Secondary English Jan 2011 Point Park University - Pittsburgh, PA Elementary Education / Secondary English
High School Diploma: North side Urban Pathways Charter High School - Pittsburgh, PA GPA: 3.8 Student Government President
* Basketball Captain 2008-2009

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About this resume

Collection Agent FROM Pittsburgh , Pennsylvania RESUME

This is a resume for a Collection Agent in Pittsburgh, Pennsylvania with experience working for such companies as Card Works Service and BNY Mellon. The grade for this resume is 0 and is one of hundreds of Collection Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Collection Agent resume.

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School Attended
Point Park University