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Card Works Service - Collection Agent Resume Example

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Chloe Torres
XXX XXXXXXXX XXXXXX, Pittsburgh, PA 15213 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Negotiation
  • Coordination
  • Time Management
  • Complex Problem Solving
Experience
Collection Agent 01/2015 to Present
Card Works Service Pittsburgh, PA
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
File Clerk 10/2013 to 08/2014
BNY Mellon Pittsburgh, PA
  • Perform general office duties such as typing, operating office machines, and sorting mail.
  • Enter document identification codes into systems in order to determine locations of documents to be retrieved.
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Scan or read incoming materials to determine how and where they should be classified or filed.
Customer Service Representative 04/2013 to 09/2013
Ibex Global AT&T Salas Pittsburgh, Pa
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Security Officer 04/2012 to 03/2013
Security Gaurd 04/2012 to 03/2013
Victory Pittsburgh, PA
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
  • Circulate among visitors, patrons, or employees to preserve order and protect property.
Camp Counselor 05/2010 to 02/2012
One Small Step Pittsburgh, PA
  • Taught gym to grade levels K-9, Successfully complete all jobs by.
  • time requested, Substitute teacher for third fourth and fifth.
  • grade.based on PSSA standards, Graded test and other materials.
Security Guard 10/2011 to 01/2012
Capital Asset Protection Pittsburgh, PA
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  • Act as oversight or security agents for management or customers.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Assistant Basketball Coach 01/2009
North side Urban Pathways Pittsburgh, PA
  • Plan, organize, and conduct practice sessions.
  • Monitor the academic eligibility of student athletes.
  • Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours.
  • Analyze the strengths and weaknesses of opposing teams to develop game strategies.
Education
Elementary Education / Secondary English Jan 2011 Point Park University - Pittsburgh, PA Elementary Education / Secondary English
High School Diploma: North side Urban Pathways Charter High School - Pittsburgh, PA GPA: 3.8 Student Government President
* Basketball Captain 2008-2009
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Resume Details

This is a real resume for a Collection Agent in Pittsburgh, Pennsylvania with experience working for such companies as Card Works Service, Bny Mellon, Ibex Global At&t Salas. This is one of the hundreds of Collection Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Collection Agent resume.

Previous Companies:

  • Card Works Service
  • BNY Mellon
  • Ibex Global AT&T Salas

Previous Job Positions:

  • Collection Agent
  • File Clerk
  • Customer Service Representative
  • Security Officer
  • Security Gaurd

Schools:

  • Point Park University
  • North side Urban Pathways Charter High School

Level of Education:

  • High School Diploma

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