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Colional Williamsburg - Cocktail Waitress Resume Example

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Joshua Hill
XXX XXXX XXXXX, Newport News, VA 23602
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic manager with 10 years of specialization in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Social Perceptiveness
  • Food Production
  • Judgment and Decision Making
  • Persuasion
  • Sales and Marketing
  • Complex Problem Solving
  • Critical Thinking
  • Reading Comprehension
  • Learning Strategies
  • Time Management
  • Education and Training
  • Writing
  • Instructing
  • Computers and Electronics
  • Personnel and Human Resources
  • Management of Personnel Resources
  • Communications and Media
  • Quality Control Analysis
  • Clerical
  • Troubleshooting
Experience
Cocktail Waitress Oct 2013Sep 2014 Colional Williamsburg Williamsburg, Va
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Garnish and decorate dishes in preparation for serving.
  • Describe and recommend wines to customers.
  • Provide guests with information about local areas, including giving directions.
Resturant Manager Aug 2001Sep 2013 Su Casa Mexican Cafe Richmond, Va
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Manage the movement of goods into and out of production facilities.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Direct non-merchandising departments of businesses, such as advertising or purchasing.
  • Plan store layouts or design displays.
Food Cart Owner Jul 2007Jan 2008 Chez What?! Richmond, Va
  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Manage the movement of goods into and out of production facilities.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
  • Direct non-merchandising departments of businesses, such as advertising or purchasing.
Waitress/ Sous Chef Mar 1999Feb 2001 Ytournel Brooklyn, Ny
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
  • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
  • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Turn or stir foods to ensure even cooking.
  • Season and cook food according to recipes or personal judgment and experience.
  • Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
  • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
  • Portion, arrange, and garnish food, and serve food to waiters or patrons.
  • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
  • Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
  • Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches.
  • Keep records and accounts.
  • Coordinate and supervise work of kitchen staff.
  • Substitute for or assist other cooks during emergencies or rush periods.
  • Prepare relishes and hors d'oeuvres.
  • Estimate expected food consumption, requisition or purchase supplies, or procure food from storage.
  • Bake breads, rolls, cakes, and pastries.
  • Butcher and dress animals, fowl, or shellfish, or cut and bone meat prior to cooking.
  • Plan and price menu items.
Education
High School Diploma May 2001 Thomas Jefferson High School Richmond, Va
Virginia Commonwealth University Richmond, Va School of advertising
Associate of Arts J. Sargent Reynolds Richmond, Va Special Education
Associate of Science: Adult Home Administration John Tyler Richmond, Va Adult Home Admisinistration
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Resume Details

This is a real resume for a Cocktail Waitress in Newport News, Virginia with experience working for such companies as Colional Williamsburg, Su Casa Mexican Cafe, Chez What. This is one of the hundreds of Cocktail Waitress resumes available on our site for free. Use these resumes as templates to get help creating the best Cocktail Waitress resume.

Previous Companies:

  • Colional Williamsburg
  • Su Casa Mexican Cafe
  • Chez What

Previous Job Positions:

  • Cocktail Waitress
  • Resturant Manager
  • Food Cart Owner
  • Waitress
  • Sous Chef

Schools:

  • Thomas Jefferson High School
  • Virginia Commonwealth University
  • J. Sargent Reynolds
  • John Tyler

Level of Education:

  • High School Diploma
  • Associate of Arts
  • Associate of Science

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