Mercy Health System - CMA Resume Example

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Layla Ross

XX X XXX XXXX, Ava,MO 65608

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Ph: XXXXXXXXXX

Professional Summary

Outgoing person offering superb customer service proficiency and passion for exceeding goals. Results-oriented professional, specializing in determination and attention to detail . Loyal and strong work ethic with unique ability to relate to diverse clients.

Friendly and enthusiastic with years of specialization in customer service and team player. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Customer and Personal Service
Social Perceptiveness

Time Management
Speaking

Judgment and Decision Making
Public Safety and Security

English Language

Experience

CMA: Feb 2007－Jan 2015 Mercy Health System: Springfield

Maintain records of patient care, condition, progress, or problems to report and discuss observations physician and nurse.

Administer prescribed injection medications, under the written direction of physician.

Check patients' pulse, temperature, respiration and any other vital requested by physician or nurse.

Provide patients with help moving in and out of beds, wheelchairs, or automobiles and with dressing and grooming.

Provide patients and families with emotional support and instruction in areas such as preparing healthy meals, living independently, or adapting to disability or illness.

Care for children who are disabled or who have sick or disabled parents.

Extensive knowledge in preforming EKG, bladder scans, chest x-rays, autoclave, referrals, prior authorizations, medication refills. Able to assist in trauma setting with the ability to anticipate.

Paraprofessional: Aug 2005－Feb 2007 Nixa R ll School District: Nixa, MO

Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.

Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.

Enforce administration policies and rules governing students.

Discuss assigned duties with classroom teachers to coordinate instructional efforts.

Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.

Observe students' performance, and record relevant data to assess progress.

Prepare lesson outlines and plans in assigned subject areas and submit outlines to teachers for review.

Attend staff meetings and serve on committees, as required.

Learning Coach: Jul 2003－May 2005 AmeriCorp: Nixa, MO

Attend educational meetings lead by the director.
Prepare and coordinate activities of learning to teach other Learning Coaches.
Prepare lessons and plans for students I am assigned to.
Identify and mentor at risk students.
Complete required volunteer hours.
Worked with a variety of age groups.

Salon Owner: Sep 2000－Feb 2003 Shear Techniques: Ava, MO

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Locate, select, and procure merchandise for resale, representing management in purchase negotiations.

Oversee activities directly related to making products or providing services.

Cosmetologists: Mar 1990－May 1995 J Michael's : Springfield, MO

Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.

Schedule client appointments.

Operate cash registers to receive payments from patrons.

Train or supervise other hairstylists, hairdressers and assistants.

Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.

Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.

Manager of a salon