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Specialtys Cafe & Bakery - Closing Manager Resume Example

Brooklyn Henderson
XXXX XXX XXXXX XXX , San Jose, CA 95124
Professional Summary:
Experienced in Management for 15 years in retail and food sales/service, I have worked with different industries, which has helped me grow as a Manager. I have excellent customer service along with well-developed oral/written communication skills. I am detailed and deadline oriented with strong organizational and prioritizing abilities. High-achieving and offering an extensive background in sales, client relations, and merchandising, I am self-directed and self-motivated. Enjoying working both independently and as part of a team, I am effective in handling and coordinating multiple tasks. Able to make quick and accurate decisions, I am a strong team player - eager to learn new skills as well as implement knowledge already obtained. Accomplished and energetic Manager with a solid history of achievement.

-Judgment and Decision Making -Customer and Personal Service

-Training and Development -Ty-ping (40+ wpm)

-Time Management -Exceptional Leadership

Closing Manager Sep 2003Present Specialty's Cafe & Bakery San Jose, CA

Manage business in all aspects after GM and 4 shift managers leave from their day shifts.
-Ability to work in a fast-paced atmosphere
-Sustain excellent customer relations
-Diplomatically resolve customer issues, as needed
-Able to follow instructions well and make decisions with no supervision
-Exemplary employee relations and training
-Strong and supportive communication

Assistant Manager Feb 2012Sep 2013 Things Remembered Santa Clara, CA
-Assisted in daily operations of the store
-Focused on superb sales
-Performed training and development
-Team oriented
-Balanced the needs of multiple customers
-Gave constructive feedback to motivate team members
-Held accountability for achieving performance and sales goals

General Manager Sep 2007Feb 2009 Sears Portrait Studio San Jose, CA
-GM with no Assistant
-Conducted interviews
-Personally trained staff to become excellent photographers
-Maintained all record keeping procedures
-Controlled labor costs
-Supply Orders
-Loss prevention
-Took pride in ability to capture family memories, ensuring repeat customers

Assistant Manager Mar 2007Sep 2007 Le Boulanger San Jose, CA
-Personally trained kitchen staff
-Supervised and motivated employees daily
-Delegated responsibilities to company's expectations
-Accurately calculated and made daily deposits
-Maintained quality of food
-Handled stocking and shipments

Assistant Manager Oct 2004Feb 2007 Pizza Hut Goodland, KS
-Hired and trained staff
-Provided excellent customer service
-Handled phone orders
-Check safety zone temps. multiple times daily
-Took orders and ensured all patrons dining experiences was exceptional
-Up-sold additional menu item to increase profits
-Responsible for food bar buffet

Senior Manager Mar 2001Oct 2004 The Picture People San Jose, CA
-Worked as Manager as well as a team player
-Worked hard to excel and receive promotions
-Transferred to different locations to help the needs of the business
-Trained staff to become amazing photographers representing The Picture People
-Followed up on customer service needs
-Provided customer with prices, products and services

GED Feb 2003 Ridgeview High Magalia, CA
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Resume Details

This is a real resume for a Closing Manager in San Jose, California with experience working for such companies as Specialtys Cafe & Bakery, Things Remembered, Sears Portrait Studio. This is one of the hundreds of Closing Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Closing Manager resume.

Previous Companies:

  • Specialtys Cafe & Bakery
  • Things Remembered
  • Sears Portrait Studio

Previous Job Positions:

  • Closing Manager
  • Assistant Manager
  • General Manager
  • Senior Manager


  • Ridgeview High

Level of Education:

  • GED

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