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Health Services Of Northern New York Inc - Clinical Manager Resume Example

Lhloy Lcoe
Professional Summary

Diverse Nursing background with thirteen years of management experience. Quality driven with proven success through improvement in outcomes and deficiency free surveys. Critical thinker with primary focus on Patient-Family-Community Centered nursing care.


Quick recognition of quality improvement areas of concernDesign and implement quality improvement strategies

Team developerSound supervisory skills

Knowledgable in budget development and managementIdentifies and implements evidenced-based solutions

Excellent organization and prioritizing skills

Director Inpatient Services 02/2017 to 09/2018
Weeks Medical Center Lancaster, NH

Managed 25 Bed Medical-Surgical Unit, 3 Bed CCU

Supervised House Coordination 24/7

Led Transitions of Care project resulting in 15% increase in HCAHPS

Led Nursing Department to sustained lead nursing scores in the New England peer group

Managed Falls Prevention to 100 days “ No Falls”

Interim CNO 2/2018-7/2018

Select qualified and competent employees 

Ensures appropriate orientation of staff

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Director of Clinical Operations 08/2016 to 01/2017
Canton-Potsdam Hospital Potsdam, NY

Provided oversight to 36 Physician Practices

Supervised four Clinical Managers and over 90 LPN's

Led the Primary Care Service to a deficiency free survey for 2017

Developed policies and procedures to ensure safe practices 

Acted as lead participant in all committees for DNV,Quality, and Corporate Compliance

Initiated beginning of quality projects in collaboration with BC/BS, and all par insurance companies 

Director of Critical-Care / Medical -Surgical Units 10/2011 to 08/2016
Canton-Potsdam Hospital Potsdam, NY

Supervised over 70 FTE's

Managed Medical-Surgical Unit of 27 beds

Managed Critical Care Unit of 6 beds

Managed the ABCDEF bundle project for CCU in 2015

Developed an Inpatient Service Oncology Service

Led staff in a Falls prevention project resulting in zero Falls for greater than 100 days

Led the Readmission project resulting in a 20% decrease in readmits

Led departments to zero CAUTI's or CLABSI's 

Developed an ambulatory program in collaboration with Interdisciplinary Team

Developed a nurse driven Interdisciplinary Team

Developed IDT bedside rounds

Member of CPOE, Quality, Corporate Compliance Committees

Clinical Manager 01/2009 to 09/2011
Health Services of Northern New York, Inc. Potsdam, NY

Supervision of delivery of care for greater than 120 clients

Developed Care Plans

Quality review of 100% records

Led company to a deficiency free DOH survey

Director of Cardiology 01/2006 to 01/2009
Canton-Potsdam Hospital Potsdam, NY

Director over Stress Laboratory, Echocardiography, and outpatient Cardiology Services 

Developed and marketed new services resulted in 3% increased revenue 

Development of policies and procedures

Participated in LDI

Managed budget within 5% operating margin

Critical Care Registered Nurse 01/1999 to 01/2006
Canton-Potsdam Hospital Potsdam, NY
RN Case Manager 01/1998 to 09/1999
Health Services of Northern New York, Inc. Potsdam, NY
RN 05/1996 to 04/1998
Massena Memorial Hospital Massena, NY
RN 05/1993 to 05/1996
Canton-Potsdam Hospital Potsdam, NY
Master of Science: Nursing Leadership and Management of Clinical Systems Jan 2015 Excelsior College - Albany , NY
  • GPA 4.0.
Bachelor of Science: Nursing Jan 2015 Excelsior College - Albany , NY
  • GPA 3.9.
Associate of Science: Nursing May 1993 Excelsior College - Albany , NY
Associate of Science: May 1980 North Country Community College - Saranac Lake , NY
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Resume Details

This is a real resume for a Clinical Manager in Port Henry, New York with experience working for such companies as Weeks Medical Center, Cantonpotsdam Hospital, Health Services Of Northern New York Inc. This is one of the hundreds of Clinical Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Clinical Manager resume.

Previous Companies:

  • Weeks Medical Center
  • CantonPotsdam Hospital
  • Health Services of Northern New York Inc

Previous Job Positions:

  • Clinical Manager
  • Critical Care Registered Nurse
  • Rn Case Manager


  • Excelsior College
  • North Country Community College

Level of Education:

  • Master of Science
  • Bachelor of Science
  • Associate of Science

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