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Bao - Client Services Administrator Resume Example

Ariana Alexander
XXXX XXXX XXXX XXXXX , Tewksabury , MA 01876
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Professional Summary
Experience professional seeking a position which can utilize my skills and expertise to achieve the company's goals.
Skills
  • Instructing
  • Clerical
  • Writing
  • Active Listening
  • Customer and Personal Service
  • Speaking
  • Time Management
  • Administration and Management
  • Coordination
  • Critical Thinking
  • Judgment and Decision Making
  • Science
  • Biology
  • Education and Training
  • Active Learning
Experience
Client Services Administrator 04/2010 - Present
BAO - Andover, MA
  • Operate electronic mail systems and coordinate the flow of information.
  • Create, maintain, and enter information into databases.
  • Use computers for various applications, such as database management or word processing.
  • Provide complete and accurate data for greater efficiency and productivity.  
  • Learn to operate new office technologies as they are developed and implemented.
  • Provide training and orientation to new staff.
  • Coordinate with other members of the supportive services department and the IT department to contribute to process and system improvements. 
  • Prioritize research and other projects as assigned by managers, account executives, and project managers.
  • Explain and disseminate information across different departments.
  • Adhere to and exceed the company's SOPs.
Riding Instructor and Trainer 05/1994 - 11/2010
CMR Riding - Lowell, MA
  • Management experience in several small business. 
  • Equine training and riding instruction with 30+ weekly students. 
  • Devised individual lesson plans based on student's goals.
  • Responsible for scheduling student's lesson times.
  • Managed accounts receivable. 
  • Written, telephone and email communication with clients.
  • Marketed the lesson program through positive referrals and word of mouth to maintain full enrollment.
Clinical Research Associate/Assistant 04/2008 - 03/2010
Arqule - Woburn, MA
  • Assisted Project Managers and Clinical Physicians for 15 Clinical Studies.
  • Responsible for maintaining Central Files for all studies.
  • Responsible for auditing studies and collection of essential documents such as 1572 forms, CVs and medical licenses.
  • Worked closely with the CTMs, the Clinical Study Coordinators, the Director of Safety and the Regulatory Department.
Customer Service Rep/Office Assistabt 04/2007 - 04/2008
First Community Care of Rotech - Woburn, MA
  • Developed and maintained a working knowledge of all the products and services offered by the company and all applicable government regulations.
  • Developed a working knowledge of current Mediacare, Medicaid, insurance regulations and FDA/DOT and JCAHO guidelines.
  • Managed all aspects of patient intake including collections and processing of patient and referral source information. 
  • Prepared complete and accurate files for billing purposes. 
  • Built positive and professional relationships with the patients and referral services.
Education
No degree : Biology Middlesex Community College - Lowell, MA Took courses in Biology (with lab) and Anatomy and Physiology (with lab)
No Degree: Biology Suffolk University - Boston, MA
  • Majored in Biology

Minor in Chemisgry

Coursework in:
  • Biology
  • Organic and Inorganic Chemistry 
  • Anatomy and Physiology 
  • Immunology 
  • Microbiology
  • Medical Microbiology

No Degree: Equestrian Studies Mount Ida College - Dover, MA Received certification as a Licensed Horseback Riding Instructor 
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Resume Details

This is a real resume for a Client Services Administrator in Tewksabury, Massachusetts with experience working for such companies as Bao, Cmr Riding, Arqule. This is one of the hundreds of Client Services Administrator resumes available on our site for free. Use these resumes as templates to get help creating the best Client Services Administrator resume.

Previous Companies:

  • BAO
  • CMR Riding
  • Arqule

Previous Job Positions:

  • Client Services Administrator
  • Riding Instructor and Trainer
  • Clinical Research Associate
  • Assistant
  • Customer Service Rep

Schools:

  • Middlesex Community College
  • Suffolk University
  • Mount Ida College

Level of Education:

  • No degree

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