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Saks Fifth Avenue - client services Resume Example

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Olivia Sanchez
XXXX XXXXX XXXXXX XXXXXX, New York, NY 10467
H: XXXXX XXX XXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Proactive and decisive Sales Specialist motivated to serve customers first while meeting company sales goal. Over 12 years experience in sales, management and customer service. Deeply committed to keep expanding my knowledge within the field.

Skills
  • Personable and friendly
  • Multi-unit retail operations
  • Consultative sales expert
  • Conflict resolution expert
  • Customer service excellence
  • Product knowledge
  • Multi-tasking
  • Flexible team player
Experience
client services 11/2014 to Present Saks Fifth Avenue New York, NY
  • Greet customers and ascertain what each customer wants or needs.

 

  • Describe merchandise and explain use and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Establish long-term relationships with key customers based on data about their preferences, behaviors and purchases.
  • Invite clients to exciting in-store events.
  • keep clients informed about the latest trends.
  • Make sure everybody who come to the store is part of the Saks Fifth Avenue family.

 

 

Assistant Store Manager 03/2014 to Present Havaianas New York, NY
  • Cultivated a pleasant store environment by greeting shoppers upon arrival.
  • Conducted inventories of store supplies and apparel.
  • Promptly completed sales transactions.
  • Scheduled retail sales associate shifts.
  • Accurately processed sales transactions and refunds.
  • Trained new sales associates on consultative sales techniques.
Assistant Store Manager 01/2011 to 12/2013 Etiqueta Negra New York, NY
  • Assisted customers in selecting quality products.
  • Secured repeat business by delivering outstanding service to customers.
  • Trained new sales associates on consultative sales techniques.
  • Neatly stocked shelves and conducted ongoing inventories of clothes and accessories.
  • Resolved customer issues via phone and in person.
Sales Specialist 11/2006 to 07/2010 Bloomingdale's New York, NY
  • Maintained reliably high customer approval ratings.
  • Recognized for consistently scoring high on customer satisfaction surveys.
  • Participated in meetings discussing store-branding strategy.
  • Sold high-end apparel to customers.
  • Advertised special events and new product launches to customers.
  • Conducted inventories of store supplies and apparel.
  • Identified customer needs and provided workable solutions.
Sales Associate/Cashier 09/2002 to 11/2006 A&E New York, NY
  • Assessed customer needs and recommended appropriate merchandise.
  • Responded to customer inquiries and concerns to quickly resolve all concerns.
  • Maintained clean and well-organized sales floor, dusting and arranging merchandise.
  • Remained productive during slow periods, folding clothes and stocking merchandise when not assisting guests.
  • Partnered with leadership to determine appropriate distribution of team assignments.
Education
Business LaGuardia CC New York, NY
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Resume Details

This is a real resume for a client services in New York, New York with experience working for such companies as Saks Fifth Avenue, Havaianas, Etiqueta Negra. This is one of the hundreds of client services resumes available on our site for free. Use these resumes as templates to get help creating the best client services resume.

Previous Companies:

  • Saks Fifth Avenue
  • Havaianas
  • Etiqueta Negra

Previous Job Positions:

  • client services
  • Assistant Store Manager
  • Sales Specialist
  • Sales Associate
  • Cashier

Schools:

  • LaGuardia CC

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