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Peggy Adams Animal Clinic - Client Services Resume Example

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Jackson Thompson
XXXX XXXXXXXXX XXXXXXX XXX XXX XXX, West Palm Beach, FL 33417
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary
  • Customer service professional with 8 years experience in a variety of  industries providing support to low and high level executives. I have a proven track record of meeting deadlines, being extremely
    organized, and efficiently prioritizing and handling multiple tasks,Excellent verbal and written communication skills. Excellent time
    management skills with the ability to prioritize and handle multiple
    projects in fast paced environments. Team player with diligent work habits. Bilingual in English and Spanish

Skills
  • Microsoft office word, Microsoft office * Excel and PowerPoint skills
    Time Management
  • Critical Thinking
  • Complex Problem Solving
  • Active Learning
  • Clerical
  • Telecommunications
  • Reading Comprehension
  • Computers and Electronics
  • Foreign Language
Experience
Client Services Mar 2014Present Peggy Adams Animal Clinic West Palm Beach, Fl
  • Help with multiple aspects of customer service.  check in surgery's in the morning, sell heart-worm, flea and tick medications to pet owners, update medical records
  • Create new records, answer phones and relay them to the proper parties.
  • Compile, sort and verify the accuracy of data before it is entered.
  • Read source documents such as canceled checks, sales reports or bills, and enter data in specific data fields using scanners.
Dispatcher Oct 2013Apr 2014 CommOps Tech @ Comcast CableInsight Global West Palm Beach, FL
  • Inputs and retrieves subscriber account data and makes notations as needed Runs basic reports for Fulfillment operation Fields sales calls from Installers and Service Technicians Assisting with up-sells and administrative duties Maintains daily operational records which include account credits Escalation of issues, and referral requests Promotes and recommends Company products and services Meet technicians' needs during up-selling of a customer Provides support for inbound calls from Technicians related to sales Verify not home customer Reschedule appointments.
Collections Clerk Oct 2012Jul 2013 EOS CCA NORWELL, MA
  • Answering incoming calls and make outbound calls Worked from auto dialer with over 250 calls per day Advice customers of necessary actions and strategy for debt payment Negotiated payments and set up payment plans Locate and notify customers Utilized skip tracing methods Update existing customers accounts.
CASHIER LEAD REPRESENTATIVE Dec 2008Jul 2010 Macy's Garden City, NY
  • Supervising cashiers including assigning work, training, reviewing quality of work and disciplining Provide prompt, friendly customer service Responsible for cash control in tills and safe Assist manager Review paper work submitted by cashier for completeness and accuracy Monitor all cashier drops and close out cashier's daily on duty.
SALES ASSOCIATES May 2007Aug 2008 Food Town Market Bronx, NY
  • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
  • Maintain an awareness of all promotions and advertisements.
  • Assist in floor moves, merchandising, display maintenance, and housekeeping Assist in processing and replenishing merchandise and monitoring floor Aid customers in locating merchandise.
  • Communicate customer requests to management.
Sales Representative Jan 2012 CC Concepts Inc Woburn, Ma
  • Servicing existing and new Prospective customer Follow up on sales leads Work out sales quotations to meet customers' needs and wants Provide excellent customer service skills Develop long term relationship with customers.
Education
Associate : Medical Assisting Dec 2015 Southeastern College West palm beach, Fl
Jan 2010 H. Frank Carey HS
Language
Fluently in Creole, French, English and Spanish
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Resume Details

This is a real resume for a Client Services in West Palm Beach, Florida with experience working for such companies as Peggy Adams Animal Clinic, Commops Tech Comcast Cableinsight Global, Eos Cca. This is one of the hundreds of Client Services resumes available on our site for free. Use these resumes as templates to get help creating the best Client Services resume.

Previous Companies:

  • Peggy Adams Animal Clinic
  • CommOps Tech Comcast CableInsight Global
  • EOS CCA

Previous Job Positions:

  • Client Services
  • Dispatcher
  • Collections Clerk
  • CASHIER LEAD REPRESENTATIVE
  • SALES ASSOCIATES

Schools:

  • Southeastern College
  • H. Frank Carey HS

Level of Education:

  • Associate

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