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Animal Medical Surgical Center - Client Service Specialist Resume Example

Rluaa Nan Ddgaelo
XXXX XXXX XXXXXX XXXX, Phoenix, AZ 85017
XXXX XXXX XXXXXX XXXX, 85017, Phoenix AZ
XXXXXXXXXXXXXXXXXXX
XXXXX XXXXXXXX
Professional Summary

Accomplished and energetic customer service representative with more than 10 years of experience in a fast-paced work environment. Able to provide exceptional client service while maintaining a smooth and efficient flow in the work place. 

Skills
  • Telephone etiquette and Client Service Excellence
  • Excellent oral and written communication skills
  • Computer skills (Microsoft Office, Ezyvet and Cornerstone experience)
  • Interpersonal skills including working in a team environment 
  • Basic finance skills and payment handling
  • Typing skills
  • Time management 
  • Professional and courteous 
Experience
Client Service Specialist, Sep 2017Apr 2018 Animal Medical & Surgical Center, Scottsdale, AZ
Scheduled client appointments and addressed client questions in a professional manner, received incoming telephone calls with service excellence, greeted clients with a professional attitude, completed client check-ins and check-outs, completed all filing, faxing, scanning and e-mailing lab reports, paid invoices, radiographs and client correspondence. Collected fees from clients and obtained authorization for credit charges. 
Lead Client Service Specialist, Aug 2008Jul 2017 Carlsen Animal Hospital, Los Angeles, CA
Scheduled client appointments and addressed client questions in a professional manner. Received incoming calls with service excellence. Greeted clients with a professional attitude, completed client check-ins and check-outs, completed all filing and faxing of paid invoices, lab reports, radiographs and client correspondence. Collected fees from clients and obtained authorization for credit charges. Assisted technicians in filling prescriptions with appropriate medication, provided routine instructions to Owner's on the proper administration of the medication. Ran fecal tests, heartworm tests and felv/fiv tests. In charge of ordering supplies Costco/Office Depot. Took inventory of Prescription Hill's And Royal Canin Diet as well as ordering. 
Receptionist and Kennel Attendant, Aug 2011Jan 2013 Urban Dog, Los Angeles, CA
Maintained appearance and cleanliness of the facility, scheduled appointments for day boarding and overnight care. Ensured boarding pets got required treatments as well as proper diet, facilitated play groups with canines, made sure the dogs were happy and properly looked after. Kennel cleanliness was a very important responsibility,  as well as simple grooming of dogs. 
Education
Cosmetology , Jun 2005 Hacienda La Puente Adult Education School, La Puente, CA
  • Esthetician License
High School Diploma: College Preparatory , Jun 1994 Covina High School, Covina, CA
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Resume Details

This is a real resume for a Client Service Specialist in Phoenix, Arizona with experience working for such companies as Animal Medical Surgical Center, Carlsen Animal Hospital, Urban Dog. This is one of the hundreds of Client Service Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Client Service Specialist resume.

Previous Companies:

  • Animal Medical Surgical Center
  • Carlsen Animal Hospital
  • Urban Dog

Previous Job Positions:

  • Client Service Specialist

Schools:

  • Hacienda La Puente Adult Education School
  • Covina High School

Level of Education:

  • High School Diploma

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