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Town And Country Animal Hospital - Client Care Specialist Resume Example

Ryan Nelson
Professional Summary:

Friendly and enthusiastic individual with 5+ years of specialization in excellent customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. I will represent your establishment with friendly, professional demeanor at all times. I look forward to becoming a member of your successful team and helping further the success of your business with courtesy, honesty and dependability. 

  • Customer and Personal Service
  • Social Perceptiveness
  • Service Orientation
  • Administration and Management
  • Clerical
  • Judgment and Decision Making
  • Time Management
  • Sales and Marketing
  • Negotiation
  • Personnel and Human Resources
  • Telecommunications
  • Troubleshooting
  • Fine Arts
Client Care Specialist Mar 2014Present Town and Country Animal Hospital Ocala, Fl
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Take orders for merchandise or materials and send them to the proper departments to be filled.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Conduct tours or deliver talks describing features of public facilities.
Location Manager May 2011Mar 2014 MyMochi Ocala, FL
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Order and purchase equipment and supplies.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
Aftercare Supervisor Aug 2009May 2011 Crossroads Academy Ocala, FL

  • Enforce policies and rules governing students.
  • Maintain accurate and complete student records as required by administrative policy.
  • Instruct and monitor students in the use and care of equipment and materials to prevent injury and damage.
  • Assign and grade class work and homework.
  • Organize and supervise games and other recreational activities to promote physical, mental, and social development.
  • Confer with other teachers and professionals to plan and schedule lessons promoting learning and development.
  • Administer general first aid. 
High School Diploma May 2009 Vanguard High School Ocala, FL
Associate of Arts College of Central Florida - Theatre Ocala, FL
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Resume Details

This is a real resume for a Client Care Specialist in Ocala, Florida with experience working for such companies as Town And Country Animal Hospital, Mymochi, Crossroads Academy. This is one of the hundreds of Client Care Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Client Care Specialist resume.

Previous Companies:

  • Town and Country Animal Hospital
  • MyMochi
  • Crossroads Academy

Previous Job Positions:

  • Client Care Specialist
  • Location Manager
  • Aftercare Supervisor


  • Vanguard High School
  • College of Central Florida - Theatre

Level of Education:

  • High School Diploma
  • Associate of Arts

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