Jun 2010 ‐ Sep 2010
Plainville Senior Center ‐
Data Entry Clerk Skills and Qualifications:
- Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Tests customer and account system changes and upgrades by inputting new data; reviewing output.
- Secures information by completing data base backups.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
Jun 2010 ‐ Sep 2010
Plainville Public Library ‐
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Working knowledge of office terminology, procedures and equipment as applied to library clerical work.
Working knowledge of business arithmetic.
Working knowledge of library filing and shelving rules.
Ability to understand and follow oral and written instructions.
Ability to operate an alphanumeric keyboard such as a typewriter, terminal, or personal computer accurately.
Tact and courtesy in dealing with staff and public.
TYPICAL WORK ACTIVITIES
Issues borrowers cards according to library procedures.
Performs routine circulation, reserve and overdue functions.
Inspects returned materials for damage.
Provides information to public on circulation rules, policies, and procedures.
Operates office machinery such as photocopiers, fax machines, computers, and self-check-out machines.
Arranges or files materials according to library filing rules.
Answers the telephone and takes messages.
Calls patrons to deliver messages or information on library materials.
Keeps work areas neat and clean.
May be assigned responsibilities related to the collection, transmission and security of monies.
May be assigned responsibilities related to the opening and closing of the library facility.
Aug 2009 ‐ Nov 2009
Price Chopper ‐
Greet customers as they arrive at the store and provide them with information about products and/or services
Respond to customers' complaints and resolve their issues• Take payment in exchange of items sold
Bag, box and wrap purchased items
Identify prices of goods using memory or scanner
Enter transactions in the cash register and provide customers with the total bill
Sort and count currency and coins
Issue receipts and change to customers
Count money at the end and beginning of each shift
Process exchanges and refunds
Ensure that all checkout counters have enough cash
Process credit card and check payments
Weigh items and determine prices of the same
Issue trading stamps and gift cards
Perform the duties of customer service representative when required
Maintain periodic sales reports and spreadsheets
Assist in stocking shelves, rotating merchandise and marking prices
Ensure management of daily cash accounts
Maintain periodic transaction reports• Ensure maintenance of check out areas
Resolve customer complaints in a proactive manner
Open and close tills
Train other staff members to work as cashier
Maintain knowledge of store inventory and sales activities
Keep the work area tidy and clean
Cashier/Food Prep/Drive Thru
Dec 2007 ‐ Aug 2008
Taco Bell ‐
Primary job duties include greeting guests, taking food and drink orders, preparing food and drink, maintaining a clean work environment, and answering questions about menu items and promotions.
Taco Bell team members also operate drive-thru windows and take inventory.
Additional crew member responsibilities vary by Taco Bell location.
Taco Bell team members use cash registers, ovens, microwaves, and other various pieces of kitchen equipment. During training, new-hire employees learn standard protocol, safety guidelines for handling and preparing food, and how to prepare food through visual instruction and hands-on orientation.