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Milton Penn State Hershey Medical Center - Clerical Assistant Resume Example

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Lily Sanders
  • XXXX XXXXX XXX XXX XXX, Lebanon, PA 17042
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXX
Skills
  • Computers and Electronics - Knowledgeable in Microsoft Outlook, Microsoft Excel, Microsoft Word, Office Max, and internet.
  • Coordination - Making appointments with staff, booking rooms, and catering events. Previously involved in the Engagement Committee.
  • Clerical - Ordering items needed for the office. Keeping watch on office manager's schedule. Answering phones and relaying important information to manager.
Experience
Clerical Assistant / Information Associate, 03/2016 to Present
Milton Penn State Hershey Medical Center Hershey, PA

These positions are responsible for the following:

Clerical Assistant: 

  • Typing up schedules and getting them approved by management.
  • Ordering needed office supplies through office Max.
  • Helping to manage Manager's schedule.
  • Scheduling meetings and booking rooms for events.
  • Handling catering for events, meetings, etc. 
  • Helping to update excel spreadsheets for Patient Experience and Children's Miracle Network.

Information Associate:

  • Providing patients, employees, and visitors with information upon request.
  • Directing visitors to patient's rooms.
  • Requesting transport within the hospital for patient's.
  • Requesting transport for patient's outside of the hospital.
  • Providing visitors with updates on pre-op statues and surgeries.
  • Badging Pediatric visitors for security purposes. 

Okay to Contact Supervisor? Yes

Elizabeth Massar (717-531-0003 ext: 281216)

Medical Office Associate I - Contingency Pool, 01/2015 to 03/2016
Milton Penn State Hershey Medical Center Hershey, PA

This positions is responsible for working throughout the entire Medical Center outpatient clinics. This position provides help to clinics who are short staffed and need extra help for the day upon request. This position requires good verbal, typing, and people skills. Duties for this position include:

  • Checking patients in and out of clinic. 
  • Verifying up to date insurance and demographic information in the system.
  •  Taking and processing co-pays.
  • Relaying special information to providers via e-message. 
  • Scheduling and re-schedule patient's for upcoming appointments including, follow-ups, Physical Therapy, Radiology, Lab work, Trigger Point Injections, etc.
  • Calling and confirming appointment for patient's before scheduled appointment with providers.
  • Was a part of the Contingency Pool Engagement Committee where we specialize in working to keep people involved and up to date on information from Hershey Medical Center. This included: Runs, walks for life, Hershey Bears - Bear toss, Ronald McDonald House, etc.

Okay to Contact this Supervisor? Yes
Melissa Farkas (717-531-0003 ext: 281446)
Jen Daly (717-531-0003 ext. 283403)

Medical Office Associate I - Surgical Specialties, 06/2014 to 01/2015
Milton Penn State Hershey Medical Center Hershey, PA

This position was located in a Hershey Out-Patient Specialty clinic, Surgical Specialties. This clinic specialized in multiple departments such as Urology, Colorectal, Bariatric, Trauma, etc. This position requires good verbal, typing, and people skills. Duties for this position include:

  • Checking patients in and out of clinic. 
  • Verifying up to date insurance and demographic information in the system.
  •  Taking and processing co-pays.
  • Relaying special information to providers via e-message. 
  • Scheduling and re-schedule patient's for upcoming appointments including, follow-ups, Physical Therapy, Radiology, Lab work, etc.
  • Calling and confirming appointment for patient's before scheduled appointment with providers.

Okay to contact this supervisor? Yes

Roxann Conrad (717-531-0003 ext:285152)

Secretary, 06/2011 to 05/2013
Churchville Christian Homeschooling Program Churchville, MD

Duties and Related Skills:

  • Produced information by transcribing, formatting, inputting, editing, retrieving, and copying.
  • Maintained schools schedule by maintaining calendars
  • Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
  • Collected mail and distributed it according to category.
  • Helped prepare credit reports and diplomas for students.
  • Maintains customer confidence by keeping information confidential.
  • Prepares reports by collecting information.
  • Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Secures information by completing database backups.
  • Contributes to team effort by accomplishing related results as needed.

Okay to contact this supervisor? Yes

Pastor Anthony Lee Wallen Sr (410-734-9174)

Waitress / Server, 06/2009 to 05/2013
Chili's Bar and Grill Manheim, PA

Working at Chili's Bar and Grill, I performed two different rolls and positions: These positions included: Greeting guests as they entered the building in a kind and fashionable manner.

Hostess

  • Greeting guests as they entered the building in a kind and fashionable manner.
  • Presents menus to patrons and answering any questions they may have about menu items.
  • Setting up dinning area and making sure all tables and chairs are clean for customers.
  • Answering phones and handling reservation and call ahead seating list.
    Assistant serving staff if requested.
  • Keeping front desk stocked and clean for each shift.

Server

  • Greeting guests and introducing myself within a minute of patrons seating.
  • Being knowledgeable in the menu items and answering any questions or inquiries(including food allergies).
  • Keeping drinks and appetizers filled when requested.
  • Entering in orders through the system and making sure order is correct.
  • Processing payments via cash, or credit.
  • Making sure section is clean and tidy for next patrons.
  • Completing and making sure side work is completed throughout the shift.

Okay to contact this supervisor? Yes

Manheim - Frank Cargiene (717-560-2142)

Bel Air - Kevin McKwee (410-638-2992)

Education
High School Diploma: Arts and Humanities, Jun 2005 Spring Grove Area School District - Spring Grove, PA
Associate of Applied Science: Office Administration and Business, Harford Community College - Bel Air, MD

Incomplete

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Resume Details

This is a real resume for a Clerical Assistant in Lebanon, Pennsylvania with experience working for such companies as Milton Penn State Hershey Medical Center, Churchville Christian Homeschooling Program, Chilis Bar And Grill. This is one of the hundreds of Clerical Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Clerical Assistant resume.

Previous Companies:

  • Milton Penn State Hershey Medical Center
  • Churchville Christian Homeschooling Program
  • Chilis Bar and Grill

Previous Job Positions:

  • Clerical Assistant
  • Information Associate
  • Medical Office Associate I Contingency Pool
  • Medical Office Associate I Surgical Specialties
  • Secretary

Schools:

  • Spring Grove Area School District
  • Harford Community College

Level of Education:

  • High School Diploma
  • Associate of Applied Science

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