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Country Financial - Claims Support Representative Resume Example

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Sofia Cox
XXX XXXXXXXX XXXX XXXX, Galatia, IL 62935
Ph: XXX XXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Office Coordinator with a ten year background in health care. Core competencies include streamlining, organization and project coordination as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Personnel and Human Resources
  • Speaking
  • Critical Thinking
  • Time Management
  • Coordination
  • Judgment and Decision Making
  • Active Learning
  • Management of Personnel Resources
Experience
Claims Support Representative Jul 2012Nov 2013 Country Financial Harrisburg, Il
  • Processed paperwork for new claims.  
  • Helped customers navigate the personal property portion of claims.  This included calculating their loss and making payment to conclude their claim.
  • Conducted general office duties such as faxing, copying and taking messages. 
Credentialing/Quality Coordinator Dec 2009Jul 2012 Harrisburg Medical Center Harrisburg, Il
  • Verified physician's applications for hospital privileges 
  • Tracked and reporting quality data      
  • Assisted in ongoing, hospital wide preparation for Joint Commission inspections  
  • Performed ongoing professional practice evaluations of physicians     
  • Created a monthly informational newsletter for physicians 
  • Maintained the Illinois Helps disaster volunteer database
  • Created and maintained the department's annual budget 
  • Took and transcribed minutes for all committee meetings
  • General office duties such as faxing, making copies, scanning and filing      
  • Assisted the Quality Director with special projects      
  • I was able to implement a paperless office system while in this position.  This took coordinating physicians, committees, administration and department heads. I'm very proud of this accomplishment. 
  • Served as a Service Excellence Advisor to fellow employees. 
Human Resources Coordinator Oct 2008Dec 2009 Heartland Regional Medical Center Marion, Il
  • Performed pre-employment paperwork for all new hires
  • Tracked all status changes for any change that occurred regarding employment or employee demographics 
  • Posted and advertised new positions with area newspapers
  • Organized and conducted new employee benefit, sexual harassment and customer relations orientation 
  • Completed wage verifications 
  • Completed background checks 
  • Tracked annual evaluations for all employees 
  • Coordinated benefits for new employees 
  • Coordinated FMLA and benefit payroll calculations 
  • Handled disciplinary matters (i.e. failed drug screens and theft) 
  • Represented the hospital at various job fairs throughout Southern Illinois 
  • Planned and coordinated hospital Christmas party and picnic
Employment/Benefits Coordinator May 2001Oct 2008 Harrisburg Medical Center Harrisburg, Il
  • Performed pre-employment paperwork for all new hires
  • Tracked all status changes for any change that occurred regarding employment or employee demographics 
  • Posted and advertised new positions with area newspapers 
  • Ran reports as well as creating statistical information to enable HR to track overturn and vacancy rates as well as other areas required to track by Joint Commission.  
  • Organized and conducted new employee benefit, sexual harassment and customer relations orientation 
  • Completed wage verifications 
  • Completed background checks 
  • Tracked annual evaluations for all employees 
  • Coordinated benefits for new employees 
  • Coordinated Worker's Compensation, FMLA and benefit payroll calculations 
  • Represented the hospital at various job fairs throughout Southern Illinois
  • Assisted with employee satisfaction surveys 
  • Completed salary surveys 
  • Planned and coordinated hospital Christmas parties and picnics 
  • Assisted Marketing Director with projects and fund raisers
Education
Working towards finishing an Associate in Arts Degree Southeastern Illinois College Harrisburg, Il
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Resume Details

This is a real resume for a Claims Support Representative in Galatia, Illinois with experience working for such companies as Country Financial, Harrisburg Medical Center, Heartland Regional Medical Center. This is one of the hundreds of Claims Support Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Claims Support Representative resume.

Previous Companies:

  • Country Financial
  • Harrisburg Medical Center
  • Heartland Regional Medical Center

Previous Job Positions:

  • Claims Support Representative
  • Credentialing
  • Quality Coordinator
  • Human Resources Coordinator
  • Employment

Schools:

  • Southeastern Illinois College

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