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National General Insurance - Claims Service Consultant Resume Example

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Riley Powell
XXXX XXXXXXXX XXX XXX XX, Greensboro, NC 27409
Professional Summary

Friendly and enthusiastic customer service professional with 8 years of specialization in financial consumer card service, wireless sales, and insurance first notice of loss report. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

  • Customer and Personal Service
  • Critical Thinking
  • Computers and Electronics
  • Complex Problem Solving
  • Time Management
Claims Service Consultant Jan 2010Present National General Insurance
  • Open new auto claims that are being reported for the first time.
  • Verify accident facts and open correct coverage exposures.
  • Provide information to our insured of Direct Repair Shops to take their vehicles to for repairs.
  • Offer rental setup through Enterprise for our insured if vehicle is not able to be driven.
  • Take on average 40 to 60 calls a day.
Customer Care Specialist Jan 2007Jan 2010
  • American Express.
  • Assist clients involving personal and business accounts with questions about their account, resolve client issues while providing a high level of customer service.
  • Discuss benefits of their American Express card and offer solutions to their problems.
Wireless Specialist Jan 2004Jan 2007 Best Buy
  • Assisted with upgrades, and questions regarding wireless services.
  • Resolved issues with phone equipment and accessories.
  • As a cashier assisted customers with completing purchase transactions.
  • Informed customers of the Best Buy reward zone program and product service plans for the devices purchased.
High School Diploma Jan 2007 Anson High School Wadesboro, North Carolina
B.A. Degree: Management Information Systems Jan 2016 Winston Salem, North Carolina Management Information Systems
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Resume Details

This is a real resume for a Claims Service Consultant in Greensboro, North Carolina with experience working for such companies as National General Insurance, Best Buy. This is one of the hundreds of Claims Service Consultant resumes available on our site for free. Use these resumes as templates to get help creating the best Claims Service Consultant resume.

Previous Companies:

  • National General Insurance
  • Best Buy

Previous Job Positions:

  • Claims Service Consultant
  • Customer Care Specialist
  • Wireless Specialist


  • Anson High School

Level of Education:

  • High School Diploma
  • B.A. Degree

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