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Eberl Claims Service - Claims Operations Assistant Resume Example

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Andrew King
Professional Summary

Demonstrated proficiency with MS Excel, Word, Po

Claims Operations Assistant Nov 2012Present Eberl Claims Service Denver, CO
  • Responsible for both daily and catastrophe claims handling and processing duties for approximately 30 active insurance companies nationwide; including but not limited to: claim entry, initial contact calls with both customers and clients, and reporting to upper level management and insurance companies.
  • Provide excellent customer service throughout the claim process; from the initial stages of filing an insurance claim to completion of the claim for both the insured and the insurance adjuster.
  • Developed and maintained a Claims Operations manual that established workflows and procedures for the Claims Operations department.
  • Prior to this manual, these workflows and procedures were not documented and were rarely practiced on a consistent basis.
  • Assist upper level management and insurance adjusters in their daily claims operational duties by providing daily, weekly, and monthly reports for their prospective clients.
Aug 2012Present Sports Authority Field At Mile High Denver, CO
  • Guest Relations Team Member/ Buick Marketing Team Maintain a positive event environment for fans during Bronco home games as well as special events throughout the year Assist Buick and GMC with marketing and promotional events prior to the beginning of games Learned the importance of working well with team members in order to accomplish a successful event in addition to a positive and enjoyable game environment for both employees and fans alike Gained a variety of communication and problem solving skills while dealing with various situations that required attention and flexibility.
Aug 2008Present
Admissions Counselor Sep 2011Jul 2012 Ashford University Denver, CO
  • Assist prospective students throughout the enrollment process by acting as their main point of contact from the first phone call until completion of their first course to ensure both enrollment and retaining students while providing excellent service to prospective and existing students.
  • Gained extensive knowledge of university policies and procedures and communicated those in an effective way to prospective and current students.
  • Acquired personal management skills to prioritize the day accordingly while learning how to set effective and obtainable goals while mentoring team members and fellow co-workers.
  • Learned how to effectively work with team members and managers.
Sep 2011Dec 2011 Kroenke Sports Enterprises Pepsi Center
Team- Student Intern and Kino Crew Member Jan 2011Jun 2011 Tucson Padres AAA Baseball
Lead Student Worker Aug 2009May 2011 The University of Arizona Disability Resource Ce Tucson, AZ
  • Administered and proctored examinations to qualified students.
  • Maintained a positive working and learning environment for both students and fellow staff.
  • Responsible for major office duties including receptionist duties; filing of paperwork, database utilization, and client/customer service.
  • Recently promoted to leadership position in order to participate in the training and support of new employees.
Project Group Manager Feb 2010Jun 2010 Arizona Refugee Connection
Aug 2007Oct 2009
Jan 2009May 2009 Disability Resource Center Note Taker
Jan 2009May 2009 Recreation Advisory Council representative
Team Captain Nov 2005Mar 2007
Jun 2006Aug 2006 Student Exchange Trip- Cuenca, Ecuador
Mar 2010
Bachelor of Science: Business Administration Business Marketing May 2011 The University of Arizona Tucson, AZ
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Resume Details

This is a real resume for a Claims Operations Assistant in Denver, Colorado with experience working for such companies as Eberl Claims Service, Sports Authority Field At Mile High, Ashford University. This is one of the hundreds of Claims Operations Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Claims Operations Assistant resume.

Previous Companies:

  • Eberl Claims Service
  • Sports Authority Field At Mile High
  • Ashford University

Previous Job Positions:

  • Claims Operations Assistant
  • Admissions Counselor
  • Team Student Intern and Kino Crew Member
  • Lead Student Worker
  • Project Group Manager


  • The University of Arizona

Level of Education:

  • Bachelor of Science

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