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Capital One Bank - CIS team member Resume Example

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Christopher Lopez
XXXX XXXX XXXXX XXXXXX XXX XXX, Richmond, VA 23223
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Ph: XXXXXXXXXXXXX
Professional Summary
Hard working, dedicated individual with over 10 years of experience in the financial sector. Personally describes to the notion that company/ department wide success is directly correlated to my own personal/ career growth.
Skills
  • Customer and Personal Service
  • Complex Problem Solving
  • Systems Analysis
  • Quality Control Analysis
  • Economics and Accounting
  • Time Management
Experience
CIS team member/Statement specialist Feb 2013Present Capital One Bank Glen Allen, VA Support branch bankers throughout the Capital One footprint with research involved with the delivery and receipt of clients financial statements.
Actively involved in projects of all level of complexity to ensure bank wide success and minimal client impact.
Utilize lean processes to guarantee department wide success in areas such as efficiency and time management to maximize back offices resources and minimize client impact due to process improvement.
Utilizing available systems to conduct research not only for branch level associates but other departments such as the legal department to provide information regarding account history of past and current clients. 
Accounts Receivable Analyst Jan 2012Feb 2013 Travelers Commercial Line Insurance Midlothian, VA Aid commercial clients with reinstatement of workers compensation coverage which has been cancelled due to non-payment or auditory purposes. Make pay arrangements within corporate guidelines to aid clients in the reinstatement process.
Work with underwriters during the reinstatement process to determine if clients are eligible for coverage. Work with other internal departments such as audit and underwriting to ensure proper information has been received from the client to ensure proper coverage is in place for not only Travelers but the clients best interest as well.
Respond to all natural disasters to ensure accessibility for clients based on needs. During Hurricane Sandy transitioned to claims based on a client/company need to ensure quicker response for clients.
Relationship Banker Apr 2006Dec 2011 Branch Banking & Trust Company Richmond, VA Utilizing profiling techniques work to establish new and strengthen current relationship in place with BB&T. Work with IRM partners to successfully strengthen relationships and drive revenue for bank success.
Actively work with audit and compliance partners internally to ensure compliance and regulations are in place to allow a safe environment not only for clients but the bank as a whole.
Conduct transactions such as opening accounts as simple as checking accounts to more difficult IRA/CD accounts based on client needs. Work to better my current branches position in bank wide campaigns to drive revenue for the cost center and guarantee incentive payments for all available colleagues.
Education
Bachelor of Science: Accounting Dec 2014 Saint Leo University Tampa, FL
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Resume Details

This is a real resume for a CIS team member in Richmond, Virginia with experience working for such companies as Capital One Bank, Travelers Commercial Line Insurance, Branch Banking & Trust Company. This is one of the hundreds of CIS team member resumes available on our site for free. Use these resumes as templates to get help creating the best CIS team member resume.

Previous Companies:

  • Capital One Bank
  • Travelers Commercial Line Insurance
  • Branch Banking & Trust Company

Previous Job Positions:

  • CIS team member
  • Statement specialist
  • Accounts Receivable Analyst
  • Relationship Banker

Schools:

  • Saint Leo University

Level of Education:

  • Bachelor of Science

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