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New York City Administration For Childrens Services - Child Protective Specialist Resume Example

Nora Butler
XXXXX XXXXXX XXXXXXX XXXXXXXXXX XXX XX , Corona , NY 11368 | (H) XXXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Summary

Seasoned social service  worker  with more than eight years of experience in fast-paced child welfare environment . Excellent service provision and time management skills. Track record of achieving exceptional results when coordinating with various City Government agencies to achieve necessary results. 

Skills
  • Speaking
  • Active Listening
  • Social Perceptiveness
  • Service Orientation
  • Customer and Personal Service
  • Critical Thinking
  • Negotiation
  • Writing
  • Complex Problem Solving
  • Time Management
  • Therapy and Counseling
Experience
Child Protective Specialist 04/2007 to Present
New York City Administration for Children's Services New York City, NY
  • Complete field visits to investigate allegations of abuse and neglect.
  • Interview family members and a broad range of contacts to assess child safety.
  • Perform Child Protective Investigations to assess child safety and family service needs
  • Coordinate a team of family members, staff, and service providers to coordinate a plan to keep children safe from harm.
  • Assist families with navigating government agencies and access entitlements benefits.
  • File petitions and testify in Family Court and other legal proceedings.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations  and monthly reports.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Case Associate/After Care Specialist 08/2006 to 04/2007
Jewish Board
  • Responsible for implementing services for victims of domestic violence while running an After Care Program.
  • Perform Home Visits, and advocacy visits
  • Perform various case management duties, such as client chart maintenance, and linking clients to resources.
  • Prepared monthly and quarterly client, and billing reports, while managing petty cash.
  • Provided counseling to victims of domestic violence as they made the transition from the shelter back into the community
  • Create, maintain, and enter information into databases.
  • Coordinate conferences, meetings, or special events, such as holiday parties and domestic violence support groups.
Call Center Representative 08/2005 to 08/2006
CUNY Research Foundation New York City, NY
  • Answer incoming phone calls in a professional and courteous matter while maintaining customer satisfaction.
  • Respond to inquiries and dispense appropriate information
  • Ask probing questions and use multiple computer applications to determine callers' needs.
  • Utilize multiple computer systems to file requests for services, complaints, or comments for further investigation.
  • Explain products or services and prices, and answer questions from customers.
Education
Bachelor of Arts: Social Work Lehman College/CUNY - 08/01-06/06 Lehman College/CUNY Bachelor of Arts Degree, June 2006 Major: Social Work
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Resume Details

This is a real resume for a Child Protective Specialist in Corona, New York with experience working for such companies as New York City Administration For Childrens Services, Jewish Board, Cuny Research Foundation. This is one of the hundreds of Child Protective Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Child Protective Specialist resume.

Previous Companies:

  • New York City Administration for Childrens Services
  • Jewish Board
  • CUNY Research Foundation

Previous Job Positions:

  • Child Protective Specialist
  • Case Associate
  • After Care Specialist
  • Call Center Representative

Schools:

  • Lehman College/CUNY

Level of Education:

  • Bachelor of Arts

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