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Texas Department Of Family And Protective Services - Child Protective Services Master Investigator Resume Example

Joshua Hill
XXXX XXX XXX, DeLeon, TX 76444
XXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary


Friendly and enthusiastic social worker with twelve (12) years of specialization in the field of child protection. Able to learn new tasks quickly and proficient in general computer skills.  I have excellent communication skills and am able to write, speak and listen in order to complete a goal. 

Skills
  • Active Listener
  • Excellent Communication Skills
  • Complex Problem Solving Experience
  • Great Interpersonal Skills
  • Experienced Leader
  • Critical Thinking
  • Experienced at Multitasking
  • Skilled at planning and organizing to reach goals of team
Experience
Child Protective Services Master Investigator Oct 2013Present Texas Department of Family and Protective Services Statewide, TX

Perform all the duties of a Child Protective Services Investigator in counties throughout Texas that are experiencing high turnover rates or high number of vacant positions.  Expedite the closure of delinquent investigations and ensuring child safety. Mentor new investigators to reduce the turnover rate.  Provide feedback and trends to state office in order to develop additional training for investigators and supervisors.  Assist in Development of policies and operating procedures for Child Protective Investigative Staff. 

Child Protective Services Investigative Supervisor Jul 2010Oct 2013 Texas Department of Family and Protective Services Cleburne, TX Plans and manages unit operations to achieve program goals and objectives for service delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings. Selects, manages, and develops staff through review of performance data, conferences, training, and performance appraisal. Interprets program policy, procedure, and service control requirements. Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, local Child Advocacy Center, the general public, legal, medical, educational, and other community resources. Makes casework decisions regarding the removal and placement of children, and works with county and district attorneys on legal measures to initiate on Child Protective Services cases. Performs other duties as assigned and required to maintain unit operations. Promotes, monitors, and ensures that respect is demonstrated for cultural diversity. Attends work regularly in accordance with agency leave policy. A supervisor position: assigns duties, hires, disciplines, rewards, approves leave requests and formally evaluates employees. Provides supervisor night duty coverage as scheduled.
Child Protective Services Investigator Oct 2008Jul 2010 Texas Department of Family and Protective Services Granbury, TX Investigates reports of abuse/neglect to children to assess current or future risk to children by interviewing parents, family members, and others; interviewing and examining children; assessing home environment; and gathering pertinent information form other sources. •Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. •Enters contact, documentation information and narratives into the Information Management Protecting Adults and Children System system within required agency time frames. •Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. •Attends and participates in training/meetings/staffings. •Performs other duties as assigned and required to maintain unit operations. •Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. •Attends work regularly in accordance with agency leave policy.
Lead Preparation for Adult Living (PAL) Coordinator Aug 2007Oct 2008 Texas Department of Family and Protective Services Brownwood, TX Manages workload of youth ages 15½ to 21 for case management and PAL program administrative status and needs. •Reviews and verifies referrals for appropriate PAL services. •Determines if contracted PAL services are needed and sends appropriate referral/authorization for the services. •Reviews delivery and documentation of services to determine accuracy, completion, and need for additional services. •Consults and supports during permanency conferences for youth ages 16 and older to help the youth with the development of their transition plan. •Develops a PAL regional annual plan and budget with assistance from their regional budget analyst and PAL contract management staff. •Provides regular education and training to CPS caseworkers, contract providers, caregivers, and the community about the needs of youth who are transitioning from foster care to adult living. •Attends and participates in statewide meetings with PAL team members to find ways to ensure statewide consistency, improve program outcomes, understand policy changes, and implement best practices. •Plans, coordinates, and provides transportation/supervision for statewide and regional conferences and events such as Texas Teen Conference or PEAKS camp. •Maintains data entry for all youth receiving PAL related services.
Child Protective Services Investigator Jul 2004Aug 2007 Texas Department of Family and Protective Services Brownwood, TX Investigates reports of abuse/neglect to children to assess current or future risk to children by interviewing parents, family members, and others; interviewing and examining children; assessing home environment; and gathering pertinent information form other sources. •Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. •Enters contact, documentation information and narratives into the Information Managment Protecting Adults and Children System system within required agency time frames. •Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. •Attends and participates in training/meetings/staffings. •Performs other duties as assigned and required to maintain unit operations. •Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. •Attends work regularly in accordance with agency leave policy.
Child Protective Services Investigator Aug 2002Jul 2004 Texas Department of Family and Protective Services Weatherford, TX Investigates reports of abuse/neglect to children to assess current or future risk to children by interviewing parents, family members, and others; interviewing and examining children; assessing home environment; and gathering pertinent information form other sources. •Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. •Enters contact, documentation information and narratives into the Information Managment Protecting Adults and Children System system within required agency time frames. •Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. •Attends and participates in training/meetings/staffings. •Performs other duties as assigned and required to maintain unit operations. •Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. •Attends work regularly in accordance with agency leave policy.
Accounts Payable/Payroll Clerk Oct 1997Aug 1999 Comanche Hospital Comanche, TX Calculate payroll hours and process payroll payments. Print and distribute payroll checks. Assist with creation of budget. Communicate with Board Members about payroll and accounts payable status and budgets. Process payments for accounts payable. Create daily deposit and transport to local financial institution.
Customer Service Representative/Insurance Filing Clerk Jul 1994Oct 1997 DeLeon Clinic DeLeon, TX Prepare and file private insurance claims. Post private insurance payments. Provide customer service via telephone to include making appointments, taking messages for physicians, and assisting customers with questions about accounts. File dictation in patient charts and oversee the maintenance of patient charts.
Proof Operator/Customer Service Representative Aug 1990Sep 1993 Farmer's and Merchant's Bank DeLeon, TX Process daily Federal Deposit incoming and outgoing transactions. Process daily deposits from customers. Provide customer services to clients via telephone. Prepare outgoing mail. Prepare Customer Bank Statements for outgoing mail. Create and distribute reports for Board Members.
Education
Bachelor of Arts: Social Work May 2002 Tarleton State University Stephenville, TX
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Resume Details

This is a real resume for a Child Protective Services Master Investigator in DeLeon, Texas with experience working for such companies as Texas Department Of Family And Protective Services, Comanche Hospital, Deleon Clinic. This is one of the hundreds of Child Protective Services Master Investigator resumes available on our site for free. Use these resumes as templates to get help creating the best Child Protective Services Master Investigator resume.

Previous Companies:

  • Texas Department of Family and Protective Services
  • Comanche Hospital
  • DeLeon Clinic

Previous Job Positions:

  • Child Protective Services Master Investigator
  • Child Protective Services Investigative Supervisor
  • Child Protective Services Investigator
  • Lead Preparation for Adult Living Coordinator
  • Accounts Payable

Schools:

  • Tarleton State University

Level of Education:

  • Bachelor of Arts

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