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Ulloa Residence - Child Care Provider Resume Example

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Joshua Hill
To obtain a position as an active employee, involving responsibility and working with others as a team member to achieve professional success and advancement for the company.
Skills and Qualifications
  • Bilingual in English and Spanish
  • Proficient in typing and 10 Key
  • Professional attitude while working under pressure
  • Quality customer service skills - Customer focussed
  • Excellent time management
  • Dependable, reliable and a fast enthusiastic learner
  • Team player
  • Accomplished tasks with minimal or no supervision in a timely manner
  • Excellent interpersonal skills
  • Computer literate 
Child Care Provider 09/2011 to Present
Ulloa Residence Los Angeles, Ca
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Instruct children in health and personal habits, such as eating, resting, and good hygiene.
  • Help children with homework, school work and projects.
  • Provide transportation and accompany children from school, on outings, and to medical appointments.
  • Prepare and serve meals, snacks and refreshments. 
Customer Service Representative 07/2010 to 08/2013
D.S. Waters Of America Pasadena, Ca
  • Excellent customer service as a result promoted to Retention Representative and Credit and Collection Rep.
  • Obtained and updated customers information.
  • Took inbound calls including information, service requests, billing and delivery.
  • Handled multiple tasks simultaneously.
  • Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Contacted customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Sold additional services by recognizing opportunities to up-sell accounts; explaining new features. 
  • Well developed phone, listening and exercised empathy skills.
Senior Bank Teller 03/2006 to 01/2009
J. P. Morgan Chase Los Angeles, Ca
  • Trained and supervised new hires with balancing problems, regulations and bank procedures.
  • Provided and approved tellers with overrides.
  • Provided excellent face to face customer service in a fast paced environment.
  • Responsible for cash shipment in and out of branch.
  • Responsible to balanced, loaded and processed ATMs, Teller Cash Dispensers and Vault.
  • Carried out special services for customers, such as ordering bank cards and checks.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Prepared work schedules for staff.
  • Processed transactions such as deposits, withdrawals, Cashiers Checks, Travelers Checks, Savings Bonds, night deposits, mail deposits, etc. 
  • Processed Wire transfers and Bank Levies.
  • Cross selling additional products based on customer needs.
Senior/ Merchant Teller 06/2003 to 03/2006
Bank Of America Montebello, Ca
  • Initially hired as entry level teller; promoted to Senior and Merchant Teller due to accuracy, speed and skills.
  • Face to face customer service
  • Vault and ATM custodian.
  • Processed all commercial high- volume deposits and transactions.
  • Identified fraudulent activity.
  • Maintained proper cash limits.
  • Skilled in all aspects in cash handling such as processing deposits, issuing money orders, cashiers checks, travelers checks, cash advances, etc. 
  • Cashed checks and payed out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculated daily transactions using computers.
  • Cross sell additional products based on customer needs.
Certificate in Computer Operations and Applications: WIndows, Word 2010, Excel and Power Point Jun 2010 East Los Angeles College - Monterey Park, Ca
High School Diploma: Jun 2001 Montebello High School - Montebello, Ca
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Resume Details

This is a real resume for a Child Care Provider in Los Angeles, California with experience working for such companies as Ulloa Residence, Ds Waters Of America, J P Morgan Chase. This is one of the hundreds of Child Care Provider resumes available on our site for free. Use these resumes as templates to get help creating the best Child Care Provider resume.

Previous Companies:

  • Ulloa Residence
  • DS Waters Of America
  • J P Morgan Chase

Previous Job Positions:

  • Child Care Provider
  • Customer Service Representative
  • Senior Bank Teller
  • Senior
  • Merchant Teller


  • East Los Angeles College
  • Montebello High School

Level of Education:

  • Certificate in Computer Operations and Applications
  • High School Diploma

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