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Tri County Abstract And Title Guaranty - Chief Operations Officer Resume Example

Anna Gonzales
XXXX XXXX XX X, St Cloud, MN 56303
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary:

Accomplished and energetic executive with a solid history of achievement in Credit Union Lending, Real Estate and Title. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include financial management, human resource management and a strong commitment to community involvement.

Skills:
  • Management of Personnel Resources - Human Resource Management
  • Management of Financial Resources - Profit Driven Financial Management
  • Operations AnalysisCritical Thinking 
  • Persuasion - Collaboration
  • Critical Judgment and Decision Making
Experience:
Chief Operations Officer Sep 2002Present Tri-County Abstract and Title Guaranty St Cloud, MN
  • Plan, direct, and coordinate the activities of employees in our 2 branch offices and all departments.
  • Analyze operations to evaluate company and staff performance in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
  • Implement corrective action plans to solve organizational or departmental problems.
  • Attend and participate in meetings of State, City and County Municipalities.
  • Effectively communicate through speeches, written articles and presentations in order to promote services, exchange ideas and share pertinent information.
  • Network through Chamber of Commerce (multiple cities) functions, Downtown Council, St. Cloud Association of Realtors and numerous other organizations.
  • Researched and recommended locations for new facilities and oversaw the relocation and renovation of current office location.
  • Led successful transition into corporate structure while retaining all but 1 employee.
  • Exceeded revenue projected during a downed/difficult real estate and financial market.
Assistant Vice President/Lending Director Jul 1979Sep 2002 Great River Federal Credit Union St Cloud, MN
  • Directes and coordinated activities of the loan department.  
  • Reviewed financial statements, loan activity, delinquency ratios and other performance data to measure productivity and goal achievement and to determine areas in need of cost reduction and program improvement.
  • Managed staff,  assigned specific duties, monitored all activity of employees.
  • Established and implemented departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Assessed staffing requirements, interviewed, hired and trained new employees, or oversaw those personnel processes.
  • Determined rates and loan products to offer to the membership.
  • Started the secondary market mortgage department, which was critical to increased venue and product offering to the members.
  • Managed the collection department/activity with results of less than 5% delinquency.
  • Coordinated with other department heads in order to plan and direct activities such as sales promotions.
  • Networked within  business segments to find and attract new business.
  • Planned and facilitated the activities of team members in three branch locations.
  • Prepare financial or regulatory reports required by laws, regulations and Board of Directors.
Education:
High School Diploma St Cloud Technical High School St Cloud, MN
School of Management Credit Union National Association Madison, WI
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Resume Details

This is a real resume for a Chief Operations Officer in St Cloud, Minnesota with experience working for such companies as Tri County Abstract And Title Guaranty, Great River Federal Credit Union. This is one of the hundreds of Chief Operations Officer resumes available on our site for free. Use these resumes as templates to get help creating the best Chief Operations Officer resume.

Previous Companies:

  • Tri County Abstract and Title Guaranty
  • Great River Federal Credit Union

Previous Job Positions:

  • Chief Operations Officer
  • Assistant Vice President
  • Lending Director

Schools:

  • St Cloud Technical High School
  • Credit Union National Association

Level of Education:

  • High School Diploma

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