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Afford Building Maintenance - Chief Operations Officer Resume Example

Abndren Abngrnain
XXXXX XXXXXXXXX XXXX, Fulton,MD 20723
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Accomplished and energetic leader with a solid history of achievement in multiple areas of the automotive industry, then showed that not only could I adapt to and gain great understanding of an entirely different business in commercial janitorial but also became the company's Chief Operations Officer in less than 2 years.  Motivated leader with strong organizational and prioritization abilities. Areas of expertise include common sense (may sound odd but over the years I've seen too many people that are lacking in this), sales, customer service and I'm a professional. I appreciate and understand cannabis. I would be a valuable addition to your team. My parents and older brothers grew my entire childhood and they made sure to teach me by putting me hands on at a early age. I'm very excited to be a part of the advancement of the medical cannabis and CBD field. 

Skills
  • Administration and Management
  • Customer and Personal Service
  • Critical Thinking
  • Mathematics
  • Complex Problem Solving
  • Judgment and Decision Making
  • Negotiation
  • Time Management
  • Computers and Electronics
  • Persuasion
  • Writing
  • Sales and Marketing
  • Active Listening
  • Social Perceptiveness
  • Judgment and Decision Making
  • Knowledge of all aspects of automotive parts 
  • Reading Comprehension
  • Learning Strategies
  • Operation Monitoring
Experience
Chief Operations Officer: Jun 2014Mar 2017 Afford Building Maintenance: Columbia, Md
  • Managed a  staff of over 75 full time employees, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee the training processes.
  • Respond to customer inquiries or complaints as well as regularly check in with property managers and building owners to ensure all contract obligations are being met 
  • Identify potential for loss and develope strategies to eliminate it.
  • Manage project execution to ensure adherence to budget, schedule, and scope.
Area Manager: Oct 2012Jun 2014 Afford Building Maintenance: Columbia, MD
  • Confer with supervisory personnel, owners, contractors, or subcontractors to discuss and resolve matters, such as work procedures, complaints, or problems.
  • Prepare contracts and negotiate revisions, changes and additions to contractual agreements with property managers, clients, suppliers and subcontractors.
  • Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
  • Plan, organize, or direct activities concerned with the construction, cleaning or maintenance of structures, facilities, or systems.
  • Take actions to deal with the results of delays, bad weather, or emergencies at all Columbia offices and buildings.
  • Direct and supervise workers.
  • Requisition supplies or materials to complete projects.
  • Investigate damage, accidents, or delays at work sites, to ensure that proper procedures are being carried out.
Customer service and sales: May 2011Oct 2012 Cap World: Gaithersburg, MD
  • Create, maintain, and enter information into databases.
  • Greet visitors or callers and handle their inquiries 
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Sales to individual customers as well as dealerships
Owner: Apr 2001Nov 2009 Tint Shop: Rockville, MD
  • Oversee all aspects of a very successful window tint and aftermarket automotive shop on the main road in Rockville (355)
  • Grew the business from monthly sales of $14,000 average to minimum of $30k monthly in the first 90 days after I purchased the shop
  • Rebuild car audio systems.
  • Fabricate new or modify existing prototype components or fixtures.
  • Order new equipment, supplies, or replacement parts.
  • Install equipment, such as instrumentation, test equipment, engines, or aftermarket products, to ensure proper interfaces.
Lead Window Tinter: Jun 1996Mar 2001 Discount Auto Sound: Washington, DC Dealt with all tint customers

Managed resolution of any complaints

Worked in a very fast paced environment


Education
Art and business Montgomery College, Rockville, MD
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Resume Details

This is a real resume for a Chief Operations Officer in Fulton, Maryland with experience working for such companies as Afford Building Maintenance, Cap World, Tint Shop. This is one of the hundreds of Chief Operations Officer resumes available on our site for free. Use these resumes as templates to get help creating the best Chief Operations Officer resume.

Previous Companies:

  • Afford Building Maintenance
  • Cap World
  • Tint Shop

Previous Job Positions:

  • Chief Operations Officer
  • Area Manager
  • Customer Service And Sales
  • Owner

Schools:

  • Montgomery College

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