Speech - Chief Operating Officer Resume Example

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Aubrey James
Professional Summary
A visionary, collaborative leader who has expertise and proven success in building cohesive, goal-oriented teams and in implementing outcomes-based, innovative services. Accomplished clinical and operations executive with a solid history of inspiring and motivating stakeholders to achieve organizational goals.  Outstanding communicator who works well in a fast-paced environment, while being task oriented and able to prioritize for maximum efficiency.  Expert in school and related services operations and the development of effective public/private  partnerships, leading to the transformation of educational, skilled intervention and community services for individuals with disabilities.
Core Competencies
  • A motivational leader who inspires others to their maximum potential
  • Consistently exercises excellent judgment and decision making
  • Creative Problem Solver
  • Builder of Effective and Efficient Professional and Administrative Teams
  • Strong organizational and time management skills
  • Assuring Accountability
  • Skilled Mentor and Supervisor
  • Inspirational public speaker and educator
Professional Experience
Chief Operating Officer Jan 2013Present Speech, Language and Educational Associates Encino, CA

As the Chief Operating Officer of a large multidisciplinary private practice, developed collaborative partnerships with medical and community organizations, insurance companies, school districts, charter schools and families to assure responsiveness, quality services and contract growth.  Implemented improved internal operations for administrative staff, including guidance on customer service and team effectiveness and effective strategies for improving communication with families, clinicians and contract representatives.  Created streamlined procedures and practices, moving the company from a manual paper-based system to a fully electronic system, providing greater accountability and access to vital company information.  Developed ongoing  comprehensive training and offered necessary resources and support to assure over 200 educators and therapists have the knowledge, supervision, mentoring and materials to implement services for clients with a variety of disabilities.

Vice President Jan 2011Aug 2012 Progressus Therapy, LLC Tampa, FL

Organized and executed strategic partnership programs in urban school districts across the country, which provided related services to over 16,000 students with special education needs.  Implemented programmatic changes to assure utilization of eligibility criteria, increasing appropriate and innovative service delivery models, leading to reduction of due process cases. Provided clinicians with the necessary resources, training and ongoing support for successful collaboration with parents and teachers as well as the appropriate identification, provision and completion of service. Collaborated with the executive team on business development, marketing, human resources, recruitment and finance functions to align operational activities with successful company outcomes. Maintained a keen awareness of events and occurrences within the community that could impact business opportunities for the organization.

Coordinator Aug 2006Dec 2010 Los Angeles Unified School District Los Angeles, CA

Responsible for the leadership, vision, management, organization, budget and successful ongoing operations of Speech and Language Program in the second largest school district in the United States. Facilitated the appropriate provision of services for over 24,000 students, ages 3 - 22, who meet the California Education Code eligibility requirements for Speech Language Impairment or those with other disabilities who need Language and Speech related services. Successfully brought about significant change in a program that was severely understaffed prior to and during a nationwide shortage of speech-language pathologists by envisioning and rebuilding management and support that resulted in improved morale.  Created a desirable, motivating and responsible work environment and utilized effective recruitment and retention initiatives, and developed collaborative relationships with universities and staffing agencies to expand the number of highly qualified therapists in Los Angeles Unified School District from 256 to 415 providers within four years. Implemented comprehensive training and ongoing support for new and veteran clinicians to assure knowledge and appropriate application of federal and state mandates, consent decree mandates, District policies and procedures and focused, research-based treatment methods.  Offered innovative service delivery models and RtI (Response to Intervention) approaches giving service providers the ability to utilize best practice approaches and have the necessary access and tools to meet the needs of both general and special education students at over 850 school sites with various needs, cultures and educational programs. Utilized data to make decisions for program improvement, effectiveness and efficiency. Managed a budget for personnel and operations of over $38 million, including salaries and purchase of all instructional materials and operational supplies. Significantly reduced the number of state complaints regarding speech and language services, as well as the number of students receiving nonpublic agency speech therapy services provided at public expense. Developed collaborative working relationships with various department administrators within a bureaucracy that often functions with independently run entities.

President and Speech Pathologist Jan 1988Jan 2010 Clear Speech, Inc Los Angeles, CA
  • Launched successful private practice to provide speech improvement, accent modification and presentation skills courses for Fortune 500 clients and other professional personnel who are non-native English speakers of over 60 different nationalities.
  • Administrator for established company, responsible for marketing, client relations, sub-contractor performance and business operations.
  • Wrote and published comprehensive manual and instructional materials, including book and audio tapes entitled Accent Reduction International to address specific needs of this population.
Specialist Jan 2004Jan 2006 Los Angeles Unified School District
  • Direct supervision of approximately 70 Speech Language Pathologists.
  • Recruiter, responsible for promotion of LAUSD career opportunities at universities, job fairs and conferences.
  • Liaison with Per Diem Agencies and management of Per Diem Speech Pathologist Personnel.
Speech Language Pathologist Jan 1996Jan 2004 Los Angeles Unified School District Los Angeles, CA
  • Mentor Teacher, Master Teacher, Clinical Fellow and Speech Aid Supervisor, Advisory Council
Honors and Affiliations
  • STAR (State Advocate for Reimbursement) - Liaison with 50 state representatives for ASHA (American Speech Language and Hearing Association) 2013 - 2015
  • Special Education Design Team: Subcommittee for Communication Development Credential Standards for the California Commission on Teacher Credentialing
  • Outstanding Achievement in the field of Speech Language Pathology, CSHA, 2006 and 2014
  • Adjunct Professor, California State University Dominguez Hills, District Interns
  • Member, American Speech, Language and Hearing Association (ASHA)
  • Member, California Speech, Language and Hearing Association (CSHA)
  • Presenter - National Urban Collaborative Conference, ASHA, ISHA, CSHA Certified Hanen Parent Training Facilitator
Master of Arts: Educational Administration California State University Northridge Educational Administration
Master of Arts: Communicative Disorders California State University Northridge Communicative Disorders
Bachelor of Arts: Psychology University of California Los Angeles Psychology
Credentials and Licensure
  • Administrative Services Credential, California State University, Northridge
  • Certificate of Clinical Competence (CCC-Speech Pathology)
  • California State License in Speech Language Pathology
  • Clear Clinical Rehabilitative Services Credential with Special Class Authorization - Aphasia
  • Clear Ryan Multiple Subjects Teaching Credential
Additional Information
  • CREDENTIALS AND LICENSURE Administrative Services Credential, California State University, Northridge Certificate of Clinical Competence (CCC-Speech Pathology) California State License in Speech Pathology Clear Clinical Rehabilitative Services Credential with Special Class Authorization - Aphasia, Clear Ryan Multiple Subjects Teaching Credential

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About this resume

Chief Operating Officer FROM CANA , Virginia RESUME

This is a resume for a Chief Operating Officer in CANA, Virginia with experience working for such companies as Speech and Language and Educational Associates. The grade for this resume is 0 and is one of hundreds of Chief Operating Officer resumes available on our site for free. Use these resumes as templates to get help creating the best Chief Operating Officer resume.

School Attended
California State University