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Orion Medical Enterprise - Chief Operating Officer Resume Example

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Elizabeth Richardson
XXXXX XXXX XXXXXX , Sebastian , FL 32958
Ph: XXX XXXXXXXX
XXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic leader with a solid history of achievement in health care service delivery.  Motivated with strong organizational and prioritization abilities.  Areas of expertise include process improvement, customer service and business development.

Skills

Enthusiastic leader who facilitates systems thinking and ongoing process improvement

Passionate about customer service and successful at improving satisfaction Accomplished public speaker

Extensive experience in evaluation of health care facilities for compliance with Medicare and/or state licensing rules and regulations

Experience
Chief Operating Officer Apr 2012Jul 2014 Orion Medical Enterprise Miami, FL

P & L responsibility for over $30M in revenue through business lines to include dialysis services, home medical equipment, retail pharmacy and physician practice management in three states.

Led teams to improve clinical and financial KPI's during transition from fee for service to value based reimbursement model.

Improved customer service as measured by CAHPS, employee retention and client feedback.

As Chief Compliance Officer, ensured current HIPAA rules were followed during selection and implementation of EMR upgrades.

Collaborated with Medical Director to develop and implement and electronic tool to standardize and optimize medication administration for anemia management in dialysis patients.

Regional Director of Operations Oct 2005Mar 2010 Renal Advantage, Inc. Nashville, TN

Responsible for overall operations of multiple health care facilities in 3 states.

Identified niche markets in several geographic areas and successfully added products/services that resulted in financial and customer satisfaction gains.

Delivered education programs to provide outreach and value added service to patients and physicians.

Led productive, cohesive teams to successfully reduce costs and improve clinical outcomes.

Director of Public Health Mar 2003Mar 2004 Neosho County Chanute, KS

Collaborated with citizens and local and state agencies for progress with Healthy People Goals.

Significantly increased vaccination revenues through company outreach.

Achieved Immunization Award from Kansas Department of Health and Environment.

Selected and implemented Management Information System to improve quality and efficiency in clinical and business outcomes.

Education
MBA : Business Administration Jun 2000 University of Phoenix Walnut Creek, CA
Bachelor of Science : Nursing Jun 1981 Medical University of South Carolina Charleston, SC
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Resume Details

This is a real resume for a Chief Operating Officer in Sebastian, Florida with experience working for such companies as Orion Medical Enterprise, Renal Advantage, Inc. This is one of the hundreds of Chief Operating Officer resumes available on our site for free. Use these resumes as templates to get help creating the best Chief Operating Officer resume.

Previous Companies:

  • Orion Medical Enterprise
  • Renal Advantage
  • Inc

Previous Job Positions:

  • Chief Operating Officer
  • Regional Director of Operations
  • Director of Public Health

Schools:

  • University of Phoenix
  • Medical University of South Carolina

Level of Education:

  • MBA
  • Bachelor of Science

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