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Dr Leonards Healthcare - Chargeback Resume Example

Leah Long
XXXX XXXX XXXXX, North Brunswick Township, NJ 08902
Professional Summary

Accomplished and energetic Chargeback/Disputes Coordinator with a solid history of achievement in customer service care. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include compliance procedures, bookkeeping/record keeping and customer service.

  • Team player with team building and strong leadership skills
  • Self motivated, driven to work hard
  • High energy level with excellent telephone/business skills
  • Effective verbal and written communication skills
  • Knowledge of Microsoft Office, Word, Excel,
  • Detail oriented with strong follow through skills
  • Excellent organizational skills
  • Ability to multi-task and prioritize work
  • Achieves results while working in a fast pace environment
  • Effective problem solver
  • Positive attitude
Chargeback/Disputes Coordinator Aug 2009Present Dr. Leonard's Healthcare Edison, NJ
  • Daily management of credit & debit cards chargeback/dispute system 
  • Address customer service representatives with customer problems & issues
  • Evaluate web dept. emails & customer service calls
  • Fully trained in customer service & sales dept. practices & procedures
  • Serves as a member of the call center "Fun Committee"
Inside Sales Representative Sep 2007Jul 2009 NCG Energy Solutions Perth Amboy, NJ
  • Developed qualified leads and scheduled appointments for outside sales representatives
  • Partnered with top producing outside closer
  • Developed strategies for attacking and penetrating a master list of corporations by market segment
  • Lead product specialist and trainer for new hires
Telemarketer Sep 2005Jul 2007 Suburban Comm. City of Orange, NJ
  • Outbound Sales Calls - Cold Calling
  • Developed qualified leads for sales representatives
  • Point of contact/liaison for department clients
Directory Assistance Operator Sep 2000Aug 2003 Verizon Irvington, NJ
  • Responded to over 1000 inbound calls daily and provided quality resolution
  • Provided premier customer service
  • Consistently exceeded departmental goals and expectations
Associate of Applied Science : Business Administration/Accounting Gibbs College - Livingston Livingston, NJ
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Resume Details

This is a real resume for a Chargeback in North Brunswick Township, New Jersey with experience working for such companies as Dr Leonards Healthcare, Ncg Energy Solutions, Suburban Comm. This is one of the hundreds of Chargeback resumes available on our site for free. Use these resumes as templates to get help creating the best Chargeback resume.

Previous Companies:

  • Dr Leonards Healthcare
  • NCG Energy Solutions
  • Suburban Comm

Previous Job Positions:

  • Chargeback
  • Disputes Coordinator
  • Inside Sales Representative
  • Telemarketer
  • Directory Assistance Operator


  • Gibbs College - Livingston

Level of Education:

  • Associate of Applied Science

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