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Genoa Healthcare Pharmacy - Certified Pharmacy Technician Resume Example

Joshua Hill
  • XXXX XXXXXXXXXX XXX, Wilmington, DE 19805
Professional Summary

Focused Certified Pharmacy Technician with 12 plus years' experience processing and filling accurate prescription orders in a high-volume retail and long term care environment. Culturally-sensitive customer service specialist with advanced training in HIPAA regulations and insurance billing.

  • HIPAA regulations
  • National Certification
  • Medicare and Medicaid processes
  • Efficient data entry
  • Claims adjudication
  • Research negative gross margins
  • Insurance expert
  • Extensive medical terminology knowledge
  • Pharmacy law knowledge
  • Retail and long Term Care 
  • Abbreviations comprehension
  • Various medication packaging
Certified Pharmacy Technician/Client Care Coordinator, 01/2013 to Present
Genoa Healthcare Pharmacy Wilmington, DE
  • Run monthly medication fills for long-term care facilities for a non-profit mental illness organization.
  • Maintain and run monthly Medical Assessment Records for 15 facilities.
  • Verify and print dispill labels that is needed in filling and packing of medications.
  • Precisely adjudicate all billing and process prior authorizations for prescriptions.
  • Expert knowledge of various insurance plans including Medicare, Medicaid, and 340B programs, along with dual billing.
  • Work closely with pharmacists, nurses, and case managers to maintain the health and medications of over 500 clients.
  • Deliver medications to group homes and facilities when needed.
  • Maintain client profiles to all necessary information such as diagnosis codes, insurance, contact information, allergies, and facility coding.
  • Research negative gross margins and submit for reimbursement.
  •  Maintain drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
  • Proficiently process written, oral and electronic prescriptions.
  • Accurately fill medication into various medication packaging which include, vials, dispills, and bubble cards.
  • Complete proper stock rotation to maintain necessary stock levels, removing expired or recalled medications.
Sr. Certified Pharmacy Technician, 02/2002 to 01/2013
Walgreen's Phamacy Wilmington, DE
  • Worked closely with pharmacists in a daily basis.
  • Entered, typed, and filled prescriptions.
  • Lead a team of 5 technicians with whom I trained and helped with learning of any new procedures.
  • Stocked, inventoried, and ordered medications.
  • Worked hand in hand with Pharmacist in scheduling and workflow.
  • Expert with insurance issues or problems.
  • Verified accuracy and completeness of information on prescription and refill requests.
  • Provided friendly customer service at prescription drop-off and pick-up counters.
  • Experienced in working with various pharmacy robots.
  • Supported company goals by creating and promoting in-store programs, clinics, and additional Healthcare services.
  • Reviewed patient information, insurance coverage, and prescription instructions to verify thoroughness and accuracy.
  • Completed proper stock rotation to maintain necessary stock levels, removing expired or recalled medications.
Food Service Manager/Shift Lead, 09/2000 to 02/2002
Wawa Wilmington, DE
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received. 
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Directed staff in daily work assignments to maximize productivity. 
  • Completed weekly schedules according to payroll policies. Maintained daily record of all transactions. 
  • Trained new staff members. 
  • Managed accounts payable, accounts receivable and payroll. 
  • Counseled and disciplined staff when necessary. 
  • Conducted audits of the kitchen  to assure working conditions were safe and sanitary.
  • Monitored stock, replenishing food supply inventories as needed.
High School Diploma: Essex Highschool - Tappahannock, VA
Professional Pharmacy Technician Certification: Pharmacy Technician, Professional Career Development Institute - Norcross, GA
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Resume Details

This is a real resume for a Certified Pharmacy Technician in Wilmington, Delaware with experience working for such companies as Genoa Healthcare Pharmacy, Walgreens Phamacy, Wawa. This is one of the hundreds of Certified Pharmacy Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Certified Pharmacy Technician resume.

Previous Companies:

  • Genoa Healthcare Pharmacy
  • Walgreens Phamacy
  • Wawa

Previous Job Positions:

  • Certified Pharmacy Technician
  • Client Care Coordinator
  • Sr Certified Pharmacy Technician
  • Food Service Manager
  • Shift Lead


  • Essex Highschool
  • Professional Career Development Institute

Level of Education:

  • High School Diploma
  • Professional Pharmacy Technician Certification

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