Technology Credit Union - Central Operations Specialist Resume Example

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Elijah Anderson
XXX XXXXXXX XXXXXX , San Jose , CA 95127 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated, results oriented operations specialist with substantial experience in accomplishing routine tasks and special projects with competence and efficiency. Personal qualities include: flexible, organized, good problem-solver, persistent, adaptable, and driven.  Willing to travel and relocate.







Core Strengths

Account Management                 Financial Reporting Project Management                    Data Analysis and Interpretation

Vendor Management Fraud Detection

General Ledger Reconciliation Financial Reporting

Data Analysis and Interpretation Problem Solving and Conflict Resolution

Proficient in Microsoft Office Applications

Experience
Central Operations Specialist 01/2008 to Present
Technology Credit Union San Jose, CA
  • Maintain timely and accurate responses to customers and internal queries
  • Responsible for daily cash flow analysis of ATM machines, credit union-wide ledger balancing and accounts reconciliation
  • Handle share draft processing
  • Detect fraud related items and make recommendation for appropriate actions when fraud is detected and if loss occurs
  • Audit share draft and ACH stop payments
  • Create check adjustments through Federal Reserve
  • Primary credit union contact person in preparing, implementing and transmitting levies/garnishments from various government agencies and departments.
  • Update departmental policies and procedures in compliance with the dynamic laws and regulations within the financial industry and with federal and state regulations.
  • Contribute relevant information during meetings to present updated policies and procedures.
  • Mentor new employees in the department


Selected Achievements: Met all quality service levels (accuracy, quality and timeliness). Passed yearly audits conducted by external and internal affiliates on all assigned tasks. Maintained all GL accounts related to daily tasks, research and resolve any outages and or out of balance situations within 48 business hours. Completed the Check Certification Program given by WesPay.

 

Financial Center Representative 10/2006 to 01/2008
Technology Credit Union San Jose, CA
  • Provided quality member services through assisting with various types of financial needs
  • Accepted deposits and withdrawals and loan payments
  • Performed wire transfers and cash inventories
  • Mentored trainees and visiting affiliates
  • Presents sales goals and prospects and member suggestions at monthly meetings
  • Excelled in product and services cross sell and referrals

 

Selected Achievements:  Worked closely with other departments to insure timely resolution to member inquiries and issues.  Detected numerous times fraud related items and recommended changes in handling and reporting.

Education
Bachelor of Science: Psychology Oct 2005 University of San Carlos - Cebu City, Philippines

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About this resume

Central Operations Specialist FROM San Jose , California RESUME

This is a resume for a Central Operations Specialist in San Jose, California with experience working for such companies as Technology Credit Union and Technology Credit Union. The grade for this resume is 0 and is one of hundreds of Central Operations Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Central Operations Specialist resume.

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School Attended
University of San Carlos