Lincare - Center Manager Resume Example

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Jonathan Evans

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Rio Rancho, NM 87144

Ph: XXXXXXXXXXXX

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Professional Summary

Accomplished and energetic center manager with a solid history of achievement in sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Medicare CMS Guidelines, medical billing and respiratory related services.

Skills

*In depth knowledge of the LCD Guidelines for Medicare reimbursement.
*Knowledge of requirements for private insurance reimbursements.
*Knowledge of many respiratory related studies including overnight oximetries and polysomnograms.
*ICD-9 coding
*HCPCS
*Prior Authorizations
*Insurance Verifications
*Creative Marketing Strategies
Administration and Management
Sales and Marketing

Experience

Center Manager Mar 2014 －Present Lincare Albuquerque, NM

Develop and implement product-marketing strategies, for the sales department.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with corporate management and staff members as necessary.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Monitor expenditures to ensure efficient and effective business services while staying within budgetary limits.
Plan and direct activities with sales representatives and coordinating with other department heads as required.

Sales Representative Mar 2013 －Mar 2014 Lincare Albuquerque, NM

Direct, coordinate, and review activities in sales and service with medical referral sources.
Confer with physicians, department heads, case managers, discharge planners, care coordinators, nurses, or medical assistants to collaborate services and to secure a strict standard of care for respiratory care
Assess marketing potential of new and existing referral sources to expand our growth potential.

Lead Customer Service Representative Dec 2007 －Mar 2013 Lincare, Inc. Albuquerque, NM *Train and oversee 13 employees.
*Implement new ideas and strategies for improved accuracy.
*Review insurance policies to determine coverage.
*Prepare insurance claim forms and related documents and review them for completeness.

*Contact medical personnel to obtain missing information to assure proper reimbursement.
*Obtain prior authorizations for prescribed medical needs.
*Work with the Sales Department to help coordinate concerns with the production, pricing, sales, or distribution of products with referral sources.

EMPI Representative Dec 2006 －Dec 2007 Presbyterian Hospital Albuquerque, NM *Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary for a new department within the hospital.
*Precise detail pertaining to patient''s medical record history that may have been compromised.

Courier Aug 2001 －Dec 2006 Presbyterian Hospital Albuquerque, NM *Sort items to be delivered according to the delivery route and priority level.
*Deliver messages and items, such as x-rays, medical documents, and pharmaceutical packages, between the main hospital and the hospital''s satellite departments and facilities

*Receive messages and materials to be delivered, and information on recipients, delivery instructions, communicated via telephone, two-way radio, or in person from hospital personnel.

Senior Sales Representative Mar 2013 Lincare, Inc. Albuquerque, NM *Coordinate and direct presentations of respiratory related services with local hospital care coordination departments, doctor offices and sleep centers concerned with the production, pricing, sales, distribution, and compliance of products that benefit patient needs.
*Establish and implement departmental policies, goals, objectives, and procedures, and conferring with department heads, and staff members as necessary pertaining to Medicare guidelines and private insurance reimbursement requirements.
*Consistently surpass monthly required sales quotas and achieved 7th in national rankings in patient based quarterly growth.

Education