Search Resume Examples

Sodexo - Catering Director Resume Example

Savannah Hughes
X XXXX, St Clinton, MA 01510
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Summary

Accomplished and energetic manager with a solid history of achievement in event and program management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include personnel management, vendor negotiation, full-service conferencing, and catering.

Skills
  • Certified Meeting Professional
  • Meeting and Special Event Planning and Execution
  • Proactive Customer Service
  • Detail Driven
  • Solution Oriented
  • SixSigma
  • Database Management
  • AudioVisual Presentation Support
  • MS Office Suite, EMS, Delphi, VisualOne, Social Networking
  • Self-motivated
  • Financial & Budget Reporting
  • Critical Thinking
  • Time Management
  • Sales and Marketing
  • Negotiation
  • Personnel and Human Resources
Experience
Catering Director Jan 2013Present Sodexo, Bentley University Waltham, MA
  • Doubled annual catering revenue from $1M to $2M year over year by upselling custom menu options and ensuring the highest standards of service.
  • Catered approximately 3,000 events annually, ranging from VIP events for 5 people to large-scale events for 8000 .
  • Negotiated contracts with service providers and suppliers.
  • Directed administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries. 
  • Monitored event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  • Met with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
  • Monitored budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Established standards for personnel performance and customer service.
  • Planed menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
Conference Manager Jan 2007Jan 2013 Sodexo, GE World Headquarters Fairfield, CT
  • Thrived in high profile, zero defect environment, managing premier events at GE Corporate World Headquarters for Board of Directors, US Congressmen, state governors, foreign diplomats and heads of state, as well as GE's CEO and executives. Customer satisfaction:  4.33σ or 93%. 
  • Provided District Training Coordinator support for 45 GE-Sodexo sites, as liaison to corporate HR.  Ensured timely compliance with training requirements, organize regional training events and career planning opportunities and assist in communication of HR initiatives.   
  • Rolled out front line “core foundations” position certification to 100 employees and facilitated cross-training for success. Managed on-site hiring process. Ensured compliance with all required onboarding procedures. 
  • Implemented processes and tools used to forecast business financials, document client preferences, improve interdepartmental communication, as well as set and reinforce service standards.   
  • Increased annual sales in full service overnight conference center by $250,000 two years running using innovative custom meeting planner package and catering menu design.  Total managed volume:  $2M   
  • Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Planed and developed programs, agendas, budgets, and services according to customer requirements.
Food & Beverage Manager Jan 2006Jan 2007 Connecticut Grand Hotel Waterbury, CT
  • Managed all food and beverage operations for full-service hotel, including restaurant and bar, room service, and 30,000 sq. ft. of banquet space.
  • Organized and directed worker training programs, resolved personnel problems, hired new staff, and evaluated employee performance in dining facilities.
  • Monitored compliance with health and fire regulations regarding food preparation and serving.
  • Monitored budgets and payroll records, and reviewed financial transactions to ensure that expenditures are authorized and budgeted.
  • Established standards for personnel performance and customer service.
Assistant Banquet Manager Jan 2005Jan 2006 DoubleTree Hotel, Detroit-Dearborn Detroit, MI
  • Managed operations for busy banquet department.
  • Scheduled staff hours and assign duties.
  • Ensured highest levels of customer service during catered events.
  • Created and implemented staff training program as part of hotel's brand transition. 
Education
Certified Meeting Professional Jun 2011 Convention Industry Council
Bachelor of Science : Hospitality & Tourism Management Jan 2004 University of Massachusetts, Isenberg School of Management Amherst, MA Hospitality & Tourism Management
Additional Information
Love this resume?

Resume Details

This is a real resume for a Catering Director in St Clinton, Massachusetts with experience working for such companies as Sodexo, Bentley University, Ge World Headquarters. This is one of the hundreds of Catering Director resumes available on our site for free. Use these resumes as templates to get help creating the best Catering Director resume.

Previous Companies:

  • Sodexo
  • Bentley University
  • GE World Headquarters

Previous Job Positions:

  • Catering Director
  • Conference Manager
  • Food & Beverage Manager
  • Assistant Banquet Manager

Schools:

  • Convention Industry Council
  • University of Massachusetts, Isenberg School of Management

Level of Education:

  • Certified Meeting Professional
  • Bachelor of Science

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More
Catering Director Wilmington, Delaware

Companies Worked For:

Amtrak Mechanical Services, Bachetti Bros Catering...
Catering Director Bronx, Nebraska

Companies Worked For:

SideDishCafe Newport LLC, Markers Restaurant Harb...
Mother Beresford, Washington

Companies Worked For:

Maternity Leave, American Express Travel, AA Appoi...
Sr Meetings Manager Brookhaven, Pennsylvania

Companies Worked For:

Interactive Forums, Inc, Gray Consulting Meetings...
Food & Beverage Manager Maple Valley, Washington

Companies Worked For:

Marriott International
On Course Food & Beverage Manager Intern San Jose, California

Companies Worked For:

Pebble Beach Company, Biltmore Hotel and Suites, S...
Assistant Banquet Manager Bettendorf, Iowa

Companies Worked For:

Hotel Blackhawk Autograph Collection, Bridges Cate...
Assistant Banquet Manager Tiffin, Iowa

Companies Worked For:

DoubleTree by Hilton, Doubletree by Hilton, Victor...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!