Service-oriented Customer Care Specialist with 7-8 years of background experience in communication with consumers on many different cooperation's behalf . Core competencies include empathy, knowledge, and positivity as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. An individual who strives to continue to be an accomplished, energetic, dedicated, and motivated leader with strong organizational and prioritization abilities.
Customer Service Specialist who retrieved calls, while displaying empathy and giving accurate information that was unknown, or just listening because they were upset. Received inbound calls from members who required assistance with questions and/or concerns regarding benefits. Assisted callers by providing general information and completed warm transfers to different departments. Also, hand-picked to be apart of an dedicated group of representatives who worked during timeframe that offices where closed. Performed outbound calls to member who need assistance, entered claim information, verified benefit and coverage information. Deescalated calls that were retrieved and member was already upset before they reached supervisors.
Assisted the faculty with answering phones, filing, typing, running errands, giving tours, etc. Assisted with tutoring subject of Math to 9th-12th graders who did not pass required exam (TAKS) with preparation for the second attempt. Additionally, created an Excel document that allowed faculty to track each students progress rate in each subject.
Provider excellent customer service assistance to incoming new hires who needed to complete medical screening process. Set up and oversee administrative policies and procedures for offices or organizations. Manage and maintain executives' schedules. Answer phone calls and direct calls to appropriate parties or take messages. Open, sort, and distribute incoming correspondence, including faxes and email. Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Answer customers' questions, and provide information on procedures or policies.
Calculate total payments received during a time period, and reconcile this with total sales. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Request information or assistance using paging systems.
This is a real resume for a Cashier in Dallas, Texas with experience working for such companies as Popeye Chicken, Teleperformance, Thomas Jefferson High School. This is one of the hundreds of Cashier resumes available on our site for free. Use these resumes as templates to get help creating the best Cashier resume.
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