Home Depot - Cashier Resume Example

Professional Summary

Accomplished and energetic hard worker with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Fast learner, Problem solving and multitasked.

Skills

Active Listening
Critical Thinking

Reading Comprehension
Social Perceptiveness

Judgment and Decision Making
Complex Problem Solving

Active Learning
Customer and Personal Service

Experience

Cashier/ Customer Service Feb 2013－Present Home Depot Allen Park, MI

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Calculate total payments received during a time period, and reconcile this with total sales.
Process merchandise returns and exchanges.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Sort, count, and wrap currency and coins.
Supervise others and provide on-the-job training.
Stock shelves, and mark prices on shelves and items.
Request information or assistance using paging systems.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Compute and record totals of transactions.
Offer customers carry-out service at the completion of transactions.
Weigh items sold by weight to determine prices.
Issue trading stamps, and redeem food stamps and coupons.
Keep periodic balance sheets of amounts and numbers of transactions.
Pay company bills by cash, vouchers, or checks.
Cash checks for customers.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

Camp Cousulor Jun 2008－Present [Company Name] [City], [State]

Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
Manage the daily operations of recreational facilities.
Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
Confer with management to discuss and resolve participant complaints.
Explain principles, techniques, and safety procedures to participants in recreational activities, and demonstrate use of materials and equipment.
Complete and maintain time and attendance forms and inventory lists.
Evaluate recreation areas, facilities, and services to determine if they are producing desired results.
Encourage participants to develop their own activities and leadership skills through group discussions.
Ascertain and interpret group interests, evaluate equipment and facilities, and adapt activities to meet participant needs.
Meet with staff to discuss rules, regulations, and work-related problems.
Evaluate staff performance, recording evaluations on appropriate forms.
Direct special activities or events such as aquatics, gymnastics, or performing arts.
Provide for entertainment and set up related decorations and equipment.
Oversee the purchase, planning, design, construction, and upkeep of recreation facilities and areas.

Shift Leader Jul 2008－Feb 2013 Pizza Hut Leander, TX

Enforce safety and sanitation regulations.
Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
Confer with other supervisors to coordinate operations and activities within or between departments.
Plan and establish work schedules, assignments, and production sequences to meet production goals.
Inspect materials, products, or equipment to detect defects or malfunctions.
Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.
Confer with management or subordinates to resolve worker problems, complaints, or grievances.
Calculate labor and equipment requirements and production specifications, using standard formulas.
Set up and adjust machines and equipment.
Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
Recommend or execute personnel actions, such as hirings, evaluations, and promotions.

Education

High School Diploma: Music, Dance, Theatre, FBLA (Future Business Leaders of America), English, Science, Math, History Jun 2010 Woodlawn High School Windsor Mill, Baltimore, MD

Performing Arts & Medical Health CCBC (Catonsville Campus) Catonsville, MD I've volunteer at Our Daily Bread, Habitat of Humanity, Suicide Prevention & Breast Cancer Walks
I have completed 3-8 credits while attending CCBC

Love this resume?

Cashier Customer Service Shift Leader Cashier Clerk Cashier Associate Cashier and Server