Levy Restaurants Georgia World Congress Center - Cash Room Assistant Resume Example

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XXXX XXXXXX XXXX, PELHAM, NY 10803

Ph: XXXXXXXXXXXX

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Nora Butler

Summary:

Service-oriented Customer Service Professional with 15 year background in Business Administration. Core competencies include client service, results oriented, and commitment to quality as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills:

Administration and Management
Personnel and Human Resources

Complex Problem Solving
Computer Competency

Analytical Thinking
Flexible

Experience:

Cash Room Assistant Feb 2015 －Present Levy Restaurants-Georgia World Congress Center Atlanta, GA

Prepares, issues and collects cashier banks and receipts and manager change banks.

Uses manual or mechanical means to count and verify cashier drops.
Verifies records and witnesses cash amounts turned in by associates who have responsibility for cash handling.
Balance currency and coins in cash drawers at end of shift, identify transaction mistakes when drawer does not balance.
Controls assigned company funds and communicate all questionable transactions and/or documentation to the controller and/or General Manager.
Prepares bank deposit in accordance with company policies and procedures.

Manager Jun 2012 －Jun 2013 Corporate Service Management America Tucker, GA

Directed and coordinated the work activities of personnel ensuring they met the highest standards in performance.

Interviewed and hired staff, and oversaw staff training.

Inspected and evaluated the physical condition of facilities to determine the type of work required.

Coordinated activities with other departments to ensure that services were provided in an efficient and timely manner.

Implemented an employee incentive program, improving moral which resulted in an increase in operational efficiency and customer satisfaction by 11%.

Investigate complaints about service and equipment, and take corrective action.

Business Office Manager Feb 2007 －Jan 2010 New Birth Academy Lithonia, GA

Managed office services by organizing office operations and procedures
Acquired, distributed and stored supplies, maintained office equipment and coordinated IT support
Composed, typed, and distributed meeting notes, routine correspondence, or reports, such as presentations, expense, statistical, and monthly reports
Greeted and escorted guest, answered the phone, directed calls to appropriate parties or took messages.
Utilized marketing strategies to promote the business which increased student enrollment by 21%.

Collected and deposited money into accounts, disbursed funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensured accounts were balanced

Human Resources Managers Jun 2005 －Jan 2010 New Birth Academy Lithonia, GA

Interpreted and explained human resource policies, procedures, laws, standards,or regulations.

Provided assistance in administering employee benefit programs and worker's compensation plans.

Processed payroll
Identified training and development needs

Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.

Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

Education:

Associate of Arts : Office Administration Everest Institute Rochester, NY

Associate of Applied Science : Business Management/Human Resources - Projected Graduation 2017 Atlanta Technical College Atlanta, GA

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Levy Restaurants Georgia World Congress Center - Cash Room Assistant Resume Example

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