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Union County Department of Social Services - Case Manager Resume Example

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Aria Barnes
XXXX XXXXXXXX XXX
Charlotte, NC 28212
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Case Manager with 8 year background in Social Service Area. Core competencies include experience receiving, reviewing, and processing a variety of documents and reports, strong marketing and interpersonal skills and experience working with disabled and special needs individuals  and their families, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Social Perceptiveness
  • Active Listening
  • Complex Problem Solving
  • Writing
  • Education and Training
  • Time Management
  • Management of Personnel Resources
Experience
Case Manager May 2012Aug 2014 Union County Department of Social Services Monroe, NC
  • Interview disability and special needs clients, review records, conduct assessments, or confer with other professionals to evaluate disability.
  • Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.
  • Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
  • Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.
  • Plan or conduct programs to prevent substance abuse, combat social problems, or improve health or counseling services in community.
  • Maintain accurate and complete records as required by laws, district policies, and administrative regulations.
Computer Network Support Specialists Jun 2010May 2012 NCO Financial (Apple) Charlotte, NC
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
  • Create or revise user instructions, procedures, or manuals.
  • Document network support activities.
  • Provide telephone support related to networking or connectivity issues.
  • Back up network data.
  • Test repaired items to ensure proper operation.
  • Document help desk requests and resolutions.
  • Troubleshoot network or connectivity problems for users or user groups.
Human Service Specialist II Apr 2004Mar 2010 South Carolina Department of Health and Human Services Darlington , SC
  • Answer applicants' questions about benefits and claim procedures.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food stamps.
  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.
  • Check with employers or other references to verify answers and obtain further information.
  • Keep records of assigned cases, and prepare required reports.
  • Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
  • Provide applicants with assistance in completing application forms such as those for job referrals or unemployment compensation claims.
Education
Bachelor of Science: Social Work Dec 2015 Liberty University Lynchburg , VA
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Resume Details

This is a real resume for a Case Manager in Charlotte, North Carolina with experience working for such companies as Union County Department Of Social Services, Nco Financial Apple, South Carolina Department Of Health And Human Services. This is one of the hundreds of Case Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Case Manager resume.

Previous Companies:

  • Union County Department of Social Services
  • NCO Financial Apple
  • South Carolina Department of Health and Human Services

Previous Job Positions:

  • Case Manager
  • Computer Network Support Specialists
  • Human Service Specialist II

Schools:

  • Liberty University

Level of Education:

  • Bachelor of Science

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