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TDG Insurance & Financial Services - Case Manager Resume Example

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Riley Powell
XXXXX XXXXXXX XXXXXX, Granada Hills, CA 91344 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXX
Case Manager, Special Risk Insurance

Service-oriented Case Manager with 16 year background in Special Risk Insurance Administration. Core competencies include Bookkeeping, Client Assist and General Office Administrative Duties as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Administration and Management
  • Customer and Personal Service
  • Monitoring
  • Writing
  • Production and Processing
Experience
Case Manager, Special Risk Insurance Apr 1998 - Present
TDG Insurance & Financial Services North Hollywood, CA
  • Interview clients and take their calls to provide customer service and obtain information on claims.
  • Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  • Correspond with insured or agent to obtain information or inform them account status or changes.
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  • Collect premiums and remit to carriers.
  • Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  • Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  • Notify insurance agent and accounting department of policy cancellation.
  • Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  • Compose business correspondence for producers and clients.
Cashier, Control Office Jun 1995 - Apr 2010
Macy's Northridge, CA
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Calculate total payments received during a time period, and reconcile this with total sales.
Education
Bachelor of Science: Architecture Mar 1986 University of Santo Tomas Manila, Philippines
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Resume Details

This is a real resume for a Case Manager in Granada Hills, California with experience working for such companies as Tdg Insurance & Financial Services, Macys. This is one of the hundreds of Case Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Case Manager resume.

Previous Companies:

  • TDG Insurance & Financial Services
  • Macys

Previous Job Positions:

  • Case Manager
  • Special Risk Insurance
  • Cashier
  • Control Office

Schools:

  • University of Santo Tomas

Level of Education:

  • Bachelor of Science

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