Search Resume Examples

Examination Management Services Inc EMSI - Case Manager Resume Example

Customize this Resume
Aubrey James
Professional Summary
Qualified Customer Service Representative seeking a position where my experience can be utilized to improve customer satisfaction in an atmosphere that encourages growth benefiting the company and me.
  • 10+ years of Customer Service Experience
  • Excellent Communication skills
  • Typing 40 WPM
  • Basic Computer skills
  • Faxing
  • Filing
  • Scanning
Case Manager Sep 2004Aug 2014 Examination Management Services Inc. (EMSI) Waco, TX
  • Properly answered inbound calls in phone queues to improve call flow.
  • Reviewed applications to insure completeness by applicants
  • Contacted applicants to obtain missing information via email and out bound calls.
  • Followed up for required information and paperwork, communicated with branch offices on exam issues.
  • Imagined completed applications to home office personnel to began the underwriting process.
Customer Service Representative Oct 2002Oct 2003 Job Link/ Electronic Financial Group Waco, TX
  • Assisted customers with questions and concerns regarding their pay as you go MasterCard.
  • Answered call regarding balance inquiries and payment information.
  • Accurately documented, researched and resolved customer service issues.
File Clerk/ Purchasing Representative Jun 2001Mar 2002 Jack of All Trades/ Fleetwood Service Center Waco, TX
  • Filed invoices in alphabetical order.
  • Completed status reports on current supply orders.
  • Assisted warehouse personnel with work orders.
  • Completed over-the-phone surveys with new homeowners to document and record their experience purchasing a manufactured home.
High School Diploma: General Studies Jun 1998 Waco High School Waco, TX
Love this resume? Customize this Resume

Resume Details

This is a real resume for a Case Manager in Waco, Texas with experience working for such companies as Examination Management Services Inc Emsi, Job Link, Electronic Financial Group. This is one of the hundreds of Case Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Case Manager resume.

Previous Companies:

  • Examination Management Services Inc EMSI
  • Job Link
  • Electronic Financial Group

Previous Job Positions:

  • Case Manager
  • Customer Service Representative
  • File Clerk
  • Purchasing Representative


  • Waco High School

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Case Manager

Murfreesboro, Tennessee

Companies Worked For:

AIG, Lexus of Cool Springs

Case Manager

Tekonsha, Michigan

Companies Worked For:

Summit Pointe Community Mental Health for Calhoun...

Customer Service Rep...

Chattanooga, Tennessee

Companies Worked For:

USXpress INC, Sears Portrait Studio, Joann Fabric...

Customer Service Rep...

Fredericksburg, Virginia

Companies Worked For:

GEICO Corporate Office, Albert Gonzales, Ashley Fu...

File Clerk

Kings County, New York

Companies Worked For:

Cohen Childrens Medical Center Division of Pediatr...

File Clerk

Katy, Texas

Companies Worked For:

Transitional Foster Care, Bokenkamp Childrens Shel...

Sales and Purchasing...

Miami, Florida

Companies Worked For:

Regional One Inc, AOG Air International, Bemax Inc...


Monaca, Pennsylvania

Companies Worked For:

Fairytale Videography & Photography, Clearview Fed...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!