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Community Mental Health for Central Michigan - Case Manager Resume Example

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Ava Rogers
XXXX XXXX XXXX XX, Pierson, MI 49339
Professional Summary

Service-oriented social worker with two year background in mental health. Core competencies include motivational interviewing, needs assessment, and problem solving as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Critical Thinking
  • Coordination
  • Complex Problem Solving
  • Time Management
  • Judgment and Decision Making
Case Manager Aug 2014Present Community Mental Health for Central Michigan Big Rapids, Mi
  • Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
  • Monitor, evaluate, and record client progress with respect to treatment goals.
  • Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
  • Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.
  • Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.
  • Modify treatment plans according to changes in client status.
  • Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes.
Families First Worker Oct 2013Aug 2014 Catholic Charities of West Michigan White Cloud, Mi
  • Provide intensive in-home support to families with at least one child at imminent risk of removal due to abuse or neglect by providing therapeutic interventions to resolve major problems and assist families in learning to adequately care for their children.
  • Assess family strengths, needs, and current level of functioning.
  • Develop treatment plans, goals, and interventions.
  • Collaborate with service providers for purposes of family goal achievement.
  • Report/testify in court hearings.
  • Provide 24/7 availability to clients for crisis intervention.
Employment Specialist Intern Sep 2012Apr 2013 Bethany Refugee Services Grand Rapids, Mi
  • Provide individual and group employment counseling and job skills training to refugees from eight foreign countries.
  • Provide resettlement and adjustment counseling.
  • Advocate to community business owners/managers on behalf of clients for employment and housing.
  • Provide transportation for clients to/from appointments.
  • Collaborate with area service providers for purposes of meeting family needs and acculturation. 
English Language and Culture Instructor May 2009Aug 2011 CETUSA (Council for Educational Travel USA) Grand Rapids, Mi
  • Adapt teaching methods and instructional materials to meet students' varying needs, abilities, and interests to prepare foreign exchange students for school in the United States. 
CSRIII, Brokerage Assistant, Executive Administrative Assistant Jul 1995Oct 2001 National City Bank Grand Rapids, Mi
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions.
  • Process and maintain records of customer loans, deposits, and withdrawls.
  • Receive and count daily inventories of cash, drafts, and travelers' checks and monitor bank vaults to ensure cash balances are correct.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Explain, promote, or sell bank products and services.
  • Prepare work schedules for staff.
  • Verify and process stock trades.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Provide clerical support to other departments.
Bachelor of Science: Social Work Apr 2013 Kuyper College Grand Rapids, Mi Limited Licensure in Michigan
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Resume Details

This is a real resume for a Case Manager in Pierson, Michigan with experience working for such companies as Community Mental Health For Central Michigan, Catholic Charities Of West Michigan, Bethany Refugee Services. This is one of the hundreds of Case Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Case Manager resume.

Previous Companies:

  • Community Mental Health for Central Michigan
  • Catholic Charities of West Michigan
  • Bethany Refugee Services

Previous Job Positions:

  • Case Manager
  • Families First Worker
  • Employment Specialist Intern
  • English Language and Culture Instructor


  • Kuyper College

Level of Education:

  • Bachelor of Science

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