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Summit County Job And Family Services - Case Management Specialist Ii Resume Example

Isaiah Edwards
XXX XXXXXXXX XXXXX, Youngstown, OH 44511
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Job and Family Services Professional with a 17 year background in Medicaid Eligibility Determination. Core competencies include customer services, working with a diverse population and specialized case management with mentally and physically disabled populations. Provides services with excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Law and Government
  • Mathematics
  • Judgment and Decision Making
  • Time Management
  • Computers and Electronics
  • Customer and Personal Service
  • Active Listening
  • Clerical
  • Reading Comprehension
  • Critical Thinking
  • Service Orientation
  • Writing
Experience
Case Management Specialist II 05/2006 to 02/2015 Summit County Job and Family Services Akron, OH
  • Answer applicants' questions about benefits and claim procedures.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food stamps.
  • Investigate claimants for the possibility of fraud or abuse.
  • Determined medicaid eligibility in Ohio Integrated Eligibility System,
  • Maintained file system to ensure timely processing of cases.
Personal Care Aides 10/2010 to 02/2011 Evant Inc. Akron, OH
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Quality Control Reviewer 03/2005 to 10/2005 Ohio Department of Job and Family Services Columbus, OH
  • Interview and investigate applicants for public assistance to gather information pertinent to their cases.
  • Compared applicants statements, and verifications to case record to ensure correct eligibility determination. 
  • Keep records of assigned cases, and prepare required reports.
  • Referred cases back to the county level for correction if needed.

Case Manager 02/2004 to 02/2005 Franklin County Job and Family Services Columbus, OH
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Answer applicants' questions about benefits and claim procedures.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Check with employers or other references to verify answers and obtain further information.
  • Keep records of assigned cases, and prepare required reports.
  • Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
Eligibility Interviewers, Government Programs 04/1998 to 02/2004 Mahoning County Job and Family Servce Youngstown, OH
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Answer applicants' questions about benefits and claim procedures.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food stamps.
  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.
  • Keep records of assigned cases, and prepare required reports.
  • Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
Education
Bachelor of Arts: Social Work 08/1997 Youngstown State University Youngstown, OH Interned with the Ryan White Program.
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Resume Details

This is a real resume for a Case Management Specialist II in Youngstown, Ohio with experience working for such companies as Summit County Job And Family Services, Evant Inc, Ohio Department Of Job And Family Services. This is one of the hundreds of Case Management Specialist II resumes available on our site for free. Use these resumes as templates to get help creating the best Case Management Specialist II resume.

Previous Companies:

  • Summit County Job and Family Services
  • Evant Inc
  • Ohio Department of Job and Family Services

Previous Job Positions:

  • Case Management Specialist II
  • Personal Care Aides
  • Quality Control Reviewer
  • Case Manager
  • Eligibility Interviewers

Schools:

  • Youngstown State University

Level of Education:

  • Bachelor of Arts

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