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Burns International Staffing - Carmax Lead Business Office Associate Resume Example

Wyatt Scott
Derby, KS 67037

Accomplished and energetic Business Office Associate with a solid history of achievement in pervious positions. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Customer ServiceProblem Solving and Self-Motivation.

  • Clerical
  • Customer and Personal Service
  • Critical Thinking
  • Complex Problem Solving
  • Judgment and Decision Making
  • Personnel and Human Resources
CarMax- Lead Business Office Associate Nov 2005Present
  • Act as a Manager on Duty when the Asst Manager & Manager are not working. Responsible for Coaching a team of up to 4 associates on his/her development. Monitor the needs of the business and assign tasks accordingly. Complete titles, initiate title follow-up, research any problems that arise in trying to make a vehicle sellable. Solve problems that come up during the purchasing process, including looking for ways to say "yes” to the customer. Serve as support staff to the sales team, as well as deliver paperwork to customers in order to complete the purchase and/or sale of their vehicle.
  • Partner with the Sales Managers to ensure that funding is approved in a timely manner. Respond to customer calls, as well as inquires from banks and insurance companies. Act as a cashier for the store Responsible for both and closing the Business Office and making sure that all money balances. Review monthly reports to ensure timely follow up on Sales Tax and License & Title reports, as laid out by Corporate Office.
Area Manager Mar 1998Oct 2004 Burns International Staffing
  • Managed a staffing office in Wichita, Topeka, and Salina. Responsible for recruiting, interviewing, selecting, and hiring temporary and full time employees for various manufacturing plants. Entered and reconciled payroll for up to 150 employees using ADP. Directly oversaw 3-5 employees who worked in various offices Facilitated an 8 hr safety training course to new hires.
Bachelor of Arts: Communication Emporia State University Emporia, KS
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Previous Companies:

  • Burns International Staffing

Previous Job Positions:

  • CarMax Lead Business Office Associate
  • Area Manager


  • Emporia State University

Level of Education:

  • Bachelor of Arts

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