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Randstad - Card Services Representative Resume Example

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Joshua Hill
XX XXXXX XXXXXX , Columbus , OH 43203 | (H) XXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Summary
  • Results driven professional with significant experience in development and execution of winning operations strategies in advancement of top level corporate objectives. 
  • Reputation for advancing successful business initiatives, leveraging core strengths and working diligently to ensure peak operational performance. 
Skills
  • Account Management
  • Analytical Problem Solver
  • Consultative Sales Approach
  • Customer Service
  • Financial Services
  • Health Insurance
  • HIPAA Regulations
  • Medicare Part D
  • Recruiter
  • Sales Team Lead
  • Trainer/Facilitator
Experience
Card Services Representative 12/2014 to Present
Randstad Columbus, OH
  • Responsible for diagnosing customer inquiries via phone for banking card services.
  • Research and resolve open fraud alert cases.
  • Create reports for bank branch personnel regarding lost or stolen member card services.
Sales and Service Representative 10/2013 to 06/2014
Contact Us Communications Columbus, OH
  • Utilize exceptional listening skills to answer client inquiries.
  • Inform customers about the advantage of opening a brand credit card.
  • Create a positive customer service spirit while accomplishing sales goals.
Account Representative 01/2013 to 05/2013
Randstad -- Morgan Stanley Columbus, OH
  • Research and provide excellent service to bank personnel, brokers and clients regarding.
  • check, debit card and personal statement inquiries.
Call Center Supervisor 04/2012 to 09/2012
Tailored Management Columbus, OH
  • Provide coaching, leadership and direction to customer service team.
  • Support and communicate quality standards, processes, policies and procedures.
  • Identify strengths and training needs to enhance agent Quality Assurance Scores.
Licensed Relationship Manager 11/2007 to 03/2009
Key Bank Columbus, OH
  • Serve as personal and trusted advisor for $48 million branch.
  • Partnered sales resulting in personal and Small Business loans.
  • Exceed goals for checking account, credit card , personal loan and annuity sales.
  • Assist in management of daily operations and branch coverage.
Recruiter/Registered Representative 01/2001 to 11/2007
PFS Investments, Inc. Columbus, OH
  • Schedule and conduct in-person interviews for technical and managerial skilled workforce.
  • Perform reference checks and applicant follow up.
  • Personal sale producer representing fund families including: Smith Barney, Van Kampen, AIM and MFS.
Education
Bachelor of Science: Communication Ohio University - Athens, Ohio
Licensure: Life, Accident and Health -- State of Ohio.:
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Resume Details

This is a real resume for a Card Services Representative in Columbus, Ohio with experience working for such companies as Randstad, Contact Us Communications, Randstad Morgan Stanley. This is one of the hundreds of Card Services Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Card Services Representative resume.

Previous Companies:

  • Randstad
  • Contact Us Communications
  • Randstad Morgan Stanley

Previous Job Positions:

  • Card Services Representative
  • Sales and Service Representative
  • Account Representative
  • Call Center Supervisor
  • Licensed Relationship Manager

Schools:

  • Ohio University

Level of Education:

  • Bachelor of Science
  • Licensure: Life, Accident and Health -- State of Ohio.

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