City Of La Rec & Parks - Camp Counselor Resume Example

Avery Ward

XXXXX XXXXXXXXXXX XXX, Granada Hills, CA 91344

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Ph: XXXXXXXXXX

Professional Summary

I am a goal-oriented individual who is dedicated to high levels of customer satisfaction and meeting aggressive business goals. I am able to learn new tasks quickly and proficient and represent the establishment with friendly, professional demeanor at all times.

Skills

Active Listening
Customer and Personal Service

Monitoring
Coordination

Judgment and Decision Making
Time Management

Experience

Camp counselor/PreSchool Teacher/Rec. Asst. Jul 2008－Present City of LA Rec & Parks Northridge, CA

Maintain a safe play environment.
Observe and monitor children's play activities.
Sanitize toys and play equipment.
Assist in preparing food and serving meals and refreshments to children.
Perform general personnel functions, such as supervision, training, and scheduling.
Create developmentally appropriate lesson plans.
Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
Organize and store toys and materials to ensure order in activity areas.
Organize and participate in recreational activities and outings, such as games and field trips.
Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
Encourage participants to develop their own activities and leadership skills through group discussions.
Meet with staff to discuss rules, regulations, and work-related problems.
Monitor students' progress, and provide students and teachers with assistance in resolving any problems.
Teach classes or courses, or provide direct care to children.

Hostess Sep 2012－Dec 2012 Red Robin Silverdale, WA

Greet guests and seat them at tables or in waiting areas.
Provide guests with menus.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating's.
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Answer telephone calls and respond to inquiries or transfer calls.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Inform patrons of establishment specialties and features.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Clean tables or counters after patrons have finished dining.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

Barista/Food Handler Sep 2007－Apr 2010 Bounce Boba Loft Northridge, ca

Create signs to advertise store products or events.
Demonstrate the use of retail equipment, such as blenders and espresso machines.
Describe menu items to customers or suggest products that might appeal to them.
Order, receive, or stock supplies or retail products.
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Prepare or serve menu items, such as sandwiches or salads.
Receive and process customer payments.
Slice fruits, vegetables, desserts, or meats for use in food service.
Set up or restock product displays.
Take out garbage.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Balance receipts and payments in cash registers.
Set up dining areas for meals and clear the following meals.
Deliver orders to kitchens, and pick up and serve food when it is ready.
Brew coffee and tea, and fill containers with requested beverages.