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Atelka - Call Manager Resume Example

Logan White
Professional Summary
The vast majority of my past 5 years of work experience has been in call center environments. Dealing with cold calls, customer expectations and company driven quotas has all become second nature to me. When you couple that with my existing knowledge of PCM's processes, systems and value proposition I feel like I can hit the ground running this time around. My experience with Atelka was positive but I felt that my opportunity for growth was limited. Hindsight is always 20/20 and only now do I realize the opportunity that I missed in my original tenure at PCM. You won't regret giving me a second chance.
  • Active Listening
  • Persuasion
  • Critical Thinking
  • Judgment and Decision Making
  • Active Learning
  • Complex Problem Solving
  • Negotiation
  • Time Management
  • Systems Analysis
Call Manager 01/2014 to 01/2015 Atelka Montreal , QC
  • Run successful call campaigns targeting SMB customers
  • Responsible for training of employees new to the campaigns
  • Keeping QOS up to company standards 
Account Executive 02/2011 to 12/2013 PCM Montreal , QC
  • Maintaining daily talk-time metrics in order to acquire new SMB accounts
  • Operating towards monthly and quarterly sales quotas
  • Fostering relationships with manufacturer reps to leverage strategic deals
  • Building and maintaining sales pipeline
Sales Executive 11/2009 to 12/2010 Gexel Montreal , QC
  • Reselling IT products and services, primarily for Telus Contractors
  • Up Selling and Cross Selling customers into different packages and plans
  • Customer service
Line Operator 03/2006 to 09/2009 Knowlton Packaging Cowansville, QC

• Managing logistics to maintain proper operating quotas

• Responsible for keeping quality of product in line with company standards

• Organizing assets to ensure proper materials on hand

High School Diploma 05/2005 Massey Vanier High School Cowansville, QC
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Resume Details

This is a real resume for a Call Manager in CANA, Virginia with experience working for such companies as Atelka, Pcm, Gexel. This is one of the hundreds of Call Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Call Manager resume.

Previous Companies:

  • Atelka
  • PCM
  • Gexel

Previous Job Positions:

  • Call Manager
  • Account Executive
  • Sales Executive
  • Line Operator


  • Massey Vanier High School

Level of Education:

  • High School Diploma

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