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Research Foundation City University Of New York - Call Center Representative Resume Example

Scarlett Watson
XXXXXX XXXXX XXXXXX, Queens Village, NY 11429
Dependable professional with excellent organizational and communication skills with ability to make a positive contribution to the organization.
  • Customer and Personal Service
  • Clerical
  • Time Management
  • Telecommunications
  • Advanced Microsoft Office knowledge
  • Strong Interpersonal Skills
  • Meticulous attention to details
  • Fast learner
Call Center Representative Jan 2014Present Research Foundation City University of New York New York
  • NYC 311.
  • Answer and assists callers with resources that are available through New York City government agencies.
  • Submit caller service requests to appropriate city government agencies.
  • Provide excellent customer service and satisfy callers needs.
College aide Aug 2013Dec 2013 Hunter College The Dolciani Mathematics Learning Center New York, New York
  • Enter incoming student information into math center database.
  • Assists students with regards to math center hours, tutors available and the temporary checking out of textbooks, mathematical tools and materials.
  • Collect and drop off mail to appropriate parties and/or the mail-room.
  • Other clerical work as assigned
Sales Associate Aug 2012Sep 2012 Hunter College Book Store New York, NY
  • Help students with required course textbook search
  • Cashier, stock and organize bookshelves 
  • Clean bookstore
Clerk Typist Jul 2011Jul 2012 Collin County Community College Plano, Texas
  • Make career counseling appointments Inform students of career programs and available resources.
  • Keep area clean and information updated.
  • Answer the telephone, copy, fax and print documents.
  • Type and file documents alphabetically or numerically.
  • Prepare student documents and evaluations for career counselors.
  • Ensure privacy for all clients is kept in accordance to regulations.
  • Assist with job fair planning and student programs.
Volunteer Evaluator Sep 2013 Harlem Center Police Athletic League New York, New York
  • Evaluate Staff Trainers.
  • Handout and collect surveys from trainees.
  • Observe Staff trainers and their approach to the day's activities.
Bachelors of Arts : Psychology May 2015 Hunter College, City University of New York Psychology
Associates of Science : General Studies May 2012 Collin County Community College Plano, Texas General Studies
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Resume Details

This is a real resume for a Call Center Representative in Queens Village, New York with experience working for such companies as Research Foundation City University Of New York, Hunter College The Dolciani Mathematics Learning Center, Hunter College Book Store. This is one of the hundreds of Call Center Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Representative resume.

Previous Companies:

  • Research Foundation City University of New York
  • Hunter College The Dolciani Mathematics Learning Center
  • Hunter College Book Store

Previous Job Positions:

  • Call Center Representative
  • College aide
  • Sales Associate
  • Clerk Typist
  • Volunteer Evaluator


  • Hunter College, City University of New York
  • Collin County Community College

Level of Education:

  • Bachelors of Arts
  • Associates of Science

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