Maximus Call Center - Call Center Representative Resume Example

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Hunter Mitchell
XXXX XX XXXXX XXX, PELHAM, NY 10803
XXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Skills
  • Service Orientation
  • Instructing
  • Active Listening
  • Customer and Personal Service
  • Coordination
  • Speaking
  • Clerical
  • Computers and Electronics
Experience
Call Center Representative Sep 2013Mar 2014 Maximus Call Center Boise, Id Enrolled consumers into the Affordable Care Act (ACA). Primary objective was to help States meet the government required deadline for implementation and enrollment.  Responsibilities included, but not limited to;   
  • Eligibility determination and plan enrollment 
  • Consumer Web portal 
  • Navigator services    
  • Exception and exemption processing        
  • Grievance and appeals assistance     
  • Health plan oversight    
Offered a more organized competitive and accessible health insurance to individual consumers, and small businesses. Also provided information to help consumers better understand the options available so they can choose the best plan for themselves and their families.
Administrative Assistant to Head of School Jul 2012Jun 2013 North Star Charter School
  • Held the responsibility of multiple front office duties, including but not limited to, organizing, filing, creating documentation, letter writing for Head of School's needs. Supported 900 K-12 students, 15 teachers, and 4 Office Officials. Performed a variety tasks while remaining calm and focused on the goal.
  • Power School, a State based online student database, used for grades/attendance/medical records.
  • Proficient in Microsoft Office Suites
  • Microsoft Access
  • Excellent phone etiquette
Computer Teacher Jul 2009Jun 2012 North Star Charter School Instructed 550 1st - 7th grade students Computer comprehension, keyboard skills, and Microsoft Office programs.
  • Establish and enforce rules for behavior and procedures for maintaining order among students.
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests.
  • Instruct students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations.
  • Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.
Education
AA: Business Administration Aug 1989 De Anza College Cupertino, California, US 1987-1989 De Anza College, Cupertino California AA Business Administration
Community Service
Church Youth Leader/Teacher 2005-2010
North
Star Charter School 
Art Classroom Parent Teacher. 2004-2007
Room
Parent Coordinator. 2004-2006
Safety Assistant - Play ground K-5th gr. 2004-2005

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About this resume

Call Center Representative FROM PELHAM , New York RESUME

This is a resume for a Call Center Representative in PELHAM, New York with experience working for such companies as Maximus Call Center and North Star Charter School. The grade for this resume is 0 and is one of hundreds of Call Center Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Representative resume.

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School Attended
De Anza College