Lowes Customer Service - Call Center Representative Resume Example

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Jonathan Evans
XXXX XXXXXXXXX XXX XXXX, Indianapolis, IN 46237
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic with over 40 years of service and customer service experience. Able to learn new tasks quickly and proficient in growing relationships. Will represent Center Grove Church and the community with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Active Listening
  • Coordination
  • Critical Thinking
  • Speaking
  • Service Orientation
  • Judgment and Decision Making
  • Clerical
  • Telecommunications
  • Fine Arts
Experience
Call Center Representative Jan 2015Jun 2015 Lowe's Customer Service Indianapolis, IN
  • Schedule appointments for service representatives to go to  customers house or place of business to service major appliances.
Vacation Consultant Sep 2002Nov 2014 Wyndham Worldwide - RCI Indianapolis, IN
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
Front Office Manager Jan 1996Apr 2001 Avon Family Dentistry Avon, IN
  • Managed reception area, including keeping it neat and professional.
  • Set dental appointments for patients, via phone as well as in person.
  • Billed insurance after verification of patients coverage.
  • Sent monthly billing statements for non-insurance payments.
  • Wrote reports and correspondence.
  • Was instrumental in choosing new computer program for the office.
  • Organized daily patient schedule for morning meetings.
  • Kept detailed files of patient accounts.
  • Supported staff as needed.
Education
Bachelor of Arts : Education May 1980 Marian College Indianapolis, IN

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About this resume

Call Center Representative FROM Indianapolis , Indiana RESUME

This is a resume for a Call Center Representative in Indianapolis, Indiana with experience working for such companies as Lowes Customer Service and Wyndham Worldwide RCI. The grade for this resume is 0 and is one of hundreds of Call Center Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Representative resume.

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School Attended
Marian College