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Logisticare - Call Center Representative Resume Example

Ncmihraae Lchohsim
XXX XXXXXXX XXXXXX XX, Hartford, CT 06114
XXX XXXXXXX XXXXXX XX, 06114, Hartford CT
XXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Call Center Representative, with years of customer service experience in different positions. I will use my education, skills, and past experiences in a
way that is beneficial to the customers and the facility with whom I am employed. P
assionate and motivated, with a drive for excellence. Open to learn new tasks, while being a great team player.

Skills
  • Clerical
  • Customer and Personal Service
  • Computers and Electronics
  • Administration and Management
  • Critical Thinking
  • Monitoring
  • Public Safety and Security
  • Transportation
Experience
Traffic Specialist Jul 2017Current CTTransit Hartford, CT
  • Collects ridership and service data using automated and/or manual procedures in the field
  • Conducts various clerical duties in the office to summarize data into the appropriate reports
Call Center Representative Dec 2016Jul 2017 Logisticare North Haven, CT
  • Answer telephone calls from clients looking to book reservations for transportation to doctor appointments
  • Checked Insurance Eligibility for every client
  • Verified appointments before completing reservations
Volunteer Administrative Assistant Oct 2015Dec 2016 Ronald McDonald House of Connecticut New Haven, CT
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Light Housekeeping 
  • Assist with making families feel at home
Front Desk Representative Mar 2016Nov 2016 Dr Dental New Haven, CT
  • Greet Patients 
  • Scheduling
  • Answer telephones to provide professional customer service 
  • Verify Insurance
  • Enter Insurance Claims
  • Explain the doctor's notes to patients after their visit
Education
Medical Office Professional Certificate : Medical Office Apr 2016 Stone Academy West Haven, CT
  • Graduated with honors
  • Dean Vaughn Medical Terminology Award
  •  Phi Beta Lamda Member
Medical Assistant : Medical Assistant Nov 2006 Butler Business School Bridgeport, CT
  • Graduated with honors
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Resume Details

This is a real resume for a Call Center Representative in Hartford, Connecticut with experience working for such companies as Cttransit, Logisticare, Ronald Mcdonald House Of Connecticut. This is one of the hundreds of Call Center Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Representative resume.

Previous Companies:

  • CTTransit
  • Logisticare
  • Ronald McDonald House of Connecticut

Previous Job Positions:

  • Call Center Representative
  • Front Desk Representative

Schools:

  • Stone Academy
  • Butler Business School

Level of Education:

  • Medical Office Professional Certificate
  • Medical Assistant

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