Enterprise Recovery Systems - Call Center Representative Resume Example

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Riley Powell
XXXXX XXXXXXXXXX XXXXXX, Markham, IL 60426
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Ph: XXXXXXXXXXXX
Professional Summary

Goal-oriented customer service representative. Dedicated to high levels of customer satisfaction and meeting aggressive business goals. Specialized knowledge in financial aid, admissions, registration, student accounting, and sales.

Skills
  • Communication.
  • Organize, meet deadlines, and manage budgets.
  • Brisk problem solving abilities.
  • Persuasion
  • Time Management
Experience
Call Center Representative Nov 2014Present Enterprise Recovery Systems Oak Brook, Il
  • Maintain records of contacts, accounts, and orders.
  • Inform individuals about the financial assistance available from college to university students.
  • Match students' needs and eligibility with available financial aid programs to provide informed recommendations.
  • Calculate amount of debt and funds available to plan methods of payoff and to estimate time for debt liquidation.
  • Review accounts to determine write-offs for collection agencies.
  • Answer telephones and escalate calls to appropriate staff.
  • Consult with government regulatory and licensing agencies to ensure the institution's conformance with applicable standards.
  • Advise students on issues such as course selection, progress toward graduation, and career decisions.
Brand Ambassador Oct 2013Present Anything's Possible Events Oak Brook, Il
  • Hand out food samples.
  • Help sale products.
  • Brand awareness.
Telemarketer Jun 2013Nov 2013 M.G Distributing Joliet, Il
  • Schedule appointments for sales representatives to meet with prospective customers.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
Education
Cosmetology Apr 2015 John Amico Hair Design Oak Forest, Il
High School Diploma May 2013 Thornwood High School South Holland, Il

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About this resume

Call Center Representative FROM Markham , Illinois RESUME

This is a resume for a Call Center Representative in Markham, Illinois with experience working for such companies as Enterprise Recovery Systems and Anythings Possible Events. The grade for this resume is 0 and is one of hundreds of Call Center Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Representative resume.

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School Attended
John Amico Hair Design