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LYNX Services a Solera Company State Farm - Call Center Rep Resume Example

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Hsushqaia Spriah
XXXX XXXXXXXXXX XXXXX, Dallas, TX 75249
XXXX XXXXXXXXXX XXXXX, 75249, Dallas TX
XXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXX
Professional Summary

Highly enthusiastic customer service professional with six years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Skills
  • Sharp problem solver Professionals in Human Resources Association
  • Inventory control familiarity iCIMS Applicant Tracking software
  • Strong organizational skills Background checks
  • Training and development Hiring recommendations
  • Active listening skills Recruiting
  • Quick learner Excel spreadsheets
  • Microsoft Office Excel spreadsheets
  • Medical terminology Time management
  • Schedule management
  • Human Resources Management (HRM)
  • Invoice Processing 
  • Administration and Management
Experience
LYNX Services, a Solera Company ( State Farm ) Irving, TX Call Center Rep Jun 2018Current
  • Taken Inbound State Farm Glass Claim
  •  Processing Paid or EDU Invoices
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
TELVISTA, VERIZON Dallas, TX Tech Support Nov 2017Mar 2018
  • Taking inbound calls for Verizon fios, troubleshooting any issue customer may have with their fios services.
  • Up-selling on any new equipment or products customer my be eligible for.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
RUSSELL & RUSSELL TRUCKING Rockwell, TX Administrative Assistant Jan 2017Oct 2017
  • Managed clerical needs of company employees, including copying, faxing and file management.
  • Maintained reception area clean and neat to provide visitors with a positive impression of the company.
  • Planned meetings and prepared conference rooms.
  • Posted open positions on company and social media websites.
  • Planned meetings and prepared conference rooms.
LOTUS STAFFING GROUP Carrollton, TX Recruiter / Receptionist Mar 2016Jan 2017
  • Guided candidates through in-house computer testing.
  • Managed all aspects of the employee life cycle process, including on and off boarding.
  • Built social networks to find qualified candidates.
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions.
ZALES - CORPORATE OFFICES Irving, TX Jewerly Cleaner / Order Picker Nov 2015Feb 2016
  • Processed customs duties and fees quickly to release international shipments.
  • Entered data into software to load and manipulate data and to produce reports.
DALLAS COWBOYS MERCHANDISING WAREHOUSE Irving, TX Aug 2015Nov 2015
  • Selected products for specific routes according to pick sheets.
  • Unloaded, picked, staged and loaded products for shipping.
  • Banded, wrapped, packaged and cleaned equipment.
LAURANWOODS NURSING AND REHAB Duncanville, TX Certified Nursing Assistant Apr 2015Jun 2015
  • Cleaned and organized patients' living quarters.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
INTERGRACARE HAELTHCARE Southlake, TX CNA May 2014Mar 2015
  • Assisted with ADLs.
  • Maintained a clean, orderly and well-stocked environment.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
PRESBYTERIAN VILLAGE NORTH Dallas, TX CNA Nov 2013May 2014
  • Prepared patient rooms prior to their arrival.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Facilitated games and other activities to engage clients.
Education
Barbara Cardwell Career Preparatory Center Irving, TX, United States HIGH SCHOOL DIPLOMA Jan 2011
Texas School of Phlebotomy Mansfield, TX, United States certification
Affiliations
Highly enthusiastic customer service professional with six years client interface experience. Dedicated Customer ServiceRepresentative motivated to maintain customer satisfaction and contribute to company success.
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Resume Details

This is a real resume for a Call Center Rep in Dallas, Texas with experience working for such companies as Lynx Services A Solera Company State Farm, Telvista Verizon, Russell Russell Trucking. This is one of the hundreds of Call Center Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Rep resume.

Previous Companies:

  • LYNX Services a Solera Company State Farm
  • TELVISTA VERIZON
  • RUSSELL RUSSELL TRUCKING

Previous Job Positions:

  • Call Center Rep
  • Tech Support
  • Administrative Assistant
  • Recruiter
  • Receptionist

Schools:

  • Barbara Cardwell Career Preparatory Center
  • Texas School of Phlebotomy

Level of Education:

  • HIGH SCHOOL DIPLOMA
  • certification

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