Barrington Staffing Agency - Call Center Associate & Administrative Assistant Resume Example

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Charlotte Murphy
XXXX XXX XXX XXXXX , Newbury Park , CA 91320 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Professional Summary

Quantifiable and results-driven Administrative Assistant demonstrated ability in the office setting. Motivated to provide excellent customer service, organization/planning, and clerical skills. Proven track record in delivering customer and company satisfaction.

Skills

  • Accounts payable and receivable
  • Customer needs assessment
  • Strategic planning
  • Customer-oriented
  • Talented multitasker
  • Project management
  • Bilingual 
  • Microsoft programs competency 
  • Experience
    Call Center Associate & Administrative Assistant 02/2014 to 09/2014
    Barrington Staffing Agency Westlake Village, CA
    • Maintained and updated databases containing client information.
    • Performed general clerical tasks such as faxing, photocopying, and scanning documents. 
    • Compiled and submitted budget reports,financial spreadsheets, and organizational charts using Excel.
    • Efficiently fielded phone calls on a multi-line system.
    • Interfaced directly with customers to resolve billing issues.
    • Provided callers with information such as company address, directions to company location, company fax numbers, company website and other related information.

    Call Center Associate 10/2013 to 11/2013
    Dignified Transition Solutions Westlake Village, CA
    • Obtains client information by answering telephone calls; interviewing clients; verifying information.
    • Determined eligibility by comparing client information to requirements.
    • Informed clients by explaining procedures; answering questions; providing information.
    • Provided analytic and loss mitigation solutions to customers.
    • Reviewed and entered client information into the company's database.
    Administrative Assistant Intern 01/2011 to 06/2011
    Eureka City Hall Eureka, CA
    • Completed operational requirements by scheduling and assigning administrative projects; expediting work results
    • Maintained and updated databases containing client information.
    • Performed general clerical tasks such as faxing, photocopying, and scanning documents.
    • Re-organized office filing system in alphabetic and numeric order.
    • Updated organizational charts and executive calendars.
    • Recorded notes during important board meetings.
    Student Manager 08/2006 to 08/2008
    Westminster Free Clinic Thousand Oaks, CA

    • Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.
    • Verified patient insurance coverage and arranged daily appointments.
    • Thoroughly documented all elements of nursing assessment, treatment, medication administration, and discharge details according to established specifications.
    • Compiled and updated confidential patient charts, files, license, and CPR compliance records.
    • Gathered basic medical information from first-time patients including height, weight, and health histories.
    Education
    Bachelor of Arts: Political Science Humboldt State University - Arcata, CA

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    About this resume

    Call Center Associate & Administrative Assistant FROM Newbury Park , California RESUME

    This is a resume for a Call Center Associate & Administrative Assistant in Newbury Park, California with experience working for such companies as Barrington Staffing Agency and Dignified Transition Solutions. The grade for this resume is 0 and is one of hundreds of Call Center Associate & Administrative Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Associate & Administrative Assistant resume.

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    School Attended
    Humboldt State University