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Barrington Staffing Agency - Call Center Associate & Administrative Assistant Resume Example

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Charlotte Murphy
Professional Summary

Quantifiable and results-driven Administrative Assistant demonstrated ability in the office setting. Motivated to provide excellent customer service, organization/planning, and clerical skills. Proven track record in delivering customer and company satisfaction.


  • Accounts payable and receivable
  • Customer needs assessment
  • Strategic planning
  • Customer-oriented
  • Talented multitasker
  • Project management
  • Bilingual 
  • Microsoft programs competency 
  • Experience
    Call Center Associate & Administrative Assistant 02/2014 to 09/2014
    Barrington Staffing Agency Westlake Village, CA
    • Maintained and updated databases containing client information.
    • Performed general clerical tasks such as faxing, photocopying, and scanning documents. 
    • Compiled and submitted budget reports,financial spreadsheets, and organizational charts using Excel.
    • Efficiently fielded phone calls on a multi-line system.
    • Interfaced directly with customers to resolve billing issues.
    • Provided callers with information such as company address, directions to company location, company fax numbers, company website and other related information.

    Call Center Associate 10/2013 to 11/2013
    Dignified Transition Solutions Westlake Village, CA
    • Obtains client information by answering telephone calls; interviewing clients; verifying information.
    • Determined eligibility by comparing client information to requirements.
    • Informed clients by explaining procedures; answering questions; providing information.
    • Provided analytic and loss mitigation solutions to customers.
    • Reviewed and entered client information into the company's database.
    Administrative Assistant Intern 01/2011 to 06/2011
    Eureka City Hall Eureka, CA
    • Completed operational requirements by scheduling and assigning administrative projects; expediting work results
    • Maintained and updated databases containing client information.
    • Performed general clerical tasks such as faxing, photocopying, and scanning documents.
    • Re-organized office filing system in alphabetic and numeric order.
    • Updated organizational charts and executive calendars.
    • Recorded notes during important board meetings.
    Student Manager 08/2006 to 08/2008
    Westminster Free Clinic Thousand Oaks, CA

    • Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.
    • Verified patient insurance coverage and arranged daily appointments.
    • Thoroughly documented all elements of nursing assessment, treatment, medication administration, and discharge details according to established specifications.
    • Compiled and updated confidential patient charts, files, license, and CPR compliance records.
    • Gathered basic medical information from first-time patients including height, weight, and health histories.
    Bachelor of Arts: Political Science Humboldt State University - Arcata, CA
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    Resume Details

    This is a real resume for a Call Center Associate & Administrative Assistant in Newbury Park, California with experience working for such companies as Barrington Staffing Agency, Dignified Transition Solutions, Eureka City Hall. This is one of the hundreds of Call Center Associate & Administrative Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Associate & Administrative Assistant resume.

    Previous Companies:

    • Barrington Staffing Agency
    • Dignified Transition Solutions
    • Eureka City Hall

    Previous Job Positions:

    • Call Center Associate & Administrative Assistant
    • Call Center Associate
    • Administrative Assistant Intern
    • Student Manager


    • Humboldt State University

    Level of Education:

    • Bachelor of Arts

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