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Harte Hanks Inc - Call Center Agent Resume Example

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Brooklyn Henderson
XXX XXXXXXXX XXXXXX , Texarkana , TX 75501 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Description Of Applicant

Hard worker; Quick learner; Friendly; Talented; Patient; Trustworthy; Creative; Devoted; Protective; Positive person; Hands-on; Talented; and Multi-task-oriented

Education
High School Diploma: May 2011 Arkansas High - Texarkana, Ar
Skills
  • Critical Thinking
  • Monitoring
  • Writing
  •  Basic Troubleshooting;
  •  Childcare
  •  Hairstyling
  • House Cleaning
  •  Computer software: Work Excel, PowerPoint, Spread Sheet, Windows Media
  • Customer services
  • Sale representative
Experience
Call Center Agent 10/2013 to Present
Harte Hanks Inc Texarkana, TX
 Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Record names, addresses, purchases, and reactions of prospects contacted. Answer telephone calls from potential customers who have been solicited through advertisements. Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
Cashier 11/2012 to 04/2014
Family Dollar # 3539 Texarkana, AR

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible Cashier with 3 1/2 years in retail and customer service. Solid team player with upbeat, positive attitude.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Greet customers entering establishments.Issue receipts, refunds, credits, or change due to customers. Trainee helping new cashiers learn the system.

Cashier 08/2011 to 11/2012
Family Dollar #998 Texarkana, TX

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible Cashier with 3 1/2 years in retail and customer service. Solid team player with upbeat, positive attitude.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Greet customers entering establishments.Issue receipts, refunds, credits, or change due to customers.Unloading the trucks. Stocking shelves

Cashier/ Front counter/ Front and back drive-thru 05/2011 to 07/2011
McDonalds Tearkana, AR

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Community Service

Volunteer, Salvation Army 2011

Volunteer, Food for Fido 2011

Volunteer, Black History poetry slam 2011

Volunteer, Arkansas High School Nike car wash 2011

Affiliations

Member, of a Local Church 1993-Present

Member, of Arkansas High School Nike Club 2010-2011

Member, of Arkansas High School Future Business Leaders of America(FBLA)2010-2011

Member, of Arkansas High School Junior ROTC 2008-2009

Member, of Arkansas High School Skills USA 2009-2011

References
Quinesha Easter Telephone number: (903)506-6845
Ramona Sims Telephone number: (903)792-2064
Krystal Orr Telephone number: (430)342-2210
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Resume Details

This is a real resume for a Call Center Agent in Texarkana, Texas with experience working for such companies as Harte Hanks Inc, Family Dollar 3539, Family Dollar 998. This is one of the hundreds of Call Center Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Agent resume.

Previous Companies:

  • Harte Hanks Inc
  • Family Dollar 3539
  • Family Dollar 998

Previous Job Positions:

  • Call Center Agent
  • Cashier
  • Front counter
  • Front and back drive thru

Schools:

  • Arkansas High

Level of Education:

  • High School Diploma

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