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Ccb - Call Center Agent Resume Example

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XXX XX XXXX XXX, Seward, NE 68434
XXX XX XXXX XXX, 68434, Seward NE
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Professional Summary

Highly trained and dedicated CNA / Med Aide with strong clinical abilities and a successful career in both Long Term Care Facilities and Home Health Care. Proactive and organized with passionate commitment to first-rate patient care. Licensed in Nebraska with 10 years experience and expertise in Alzheimer's or Memory Units as this is an area close to my heart.

Skills
  • Know how to operate and handle a thermometer. Tympanic , Oral , Temporal , and Temperature strips.  
  • Know How to operate a Blood Pressure Cuff and how to take a blood pressure reading.
  • Know how to use a Stethoscope to help listing to multiple things i.e. heart rate and sounds, breath sounds and respiration , abdominal sounds such as gas and bowl sounds.
  • Know how to check blood sugar levels using a Blood Glucose Meter.
  • Know how to measure and administer insulin injections.
  • Training in Provider Care and CPR and actively know how to use an AED Defibrillator.
  • Know how to read and use a Pulse Oximeter.
  • Know how to use and operate EMR , ECS , and Matrix systems.
Experience
Call Center Agent Aug 2014Oct 2014 CCB Cozad, Ne
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Maintain records of contacts, accounts, and orders.
  • Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
Crew member Jan 2013Sep 2013 Runza Cozad, Ne
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
  • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
  • Maintain sanitation, health, and safety standards in work areas.
  • Verify that prepared food meets requirements for quality and quantity.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Measure ingredients required for specific food items being prepared.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare dough, following recipe.
Home Health Aide Feb 2010Mar 2013 Private Care Cozad, Ne
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Administer prescribed oral medications, under the written direction of physician, and ensure patient take their medicine.
  • Provide patient with help moving in and out of bed, bath, wheelchair, or automobiles and with dressing and grooming.
  • Care for patient by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Plan, purchase, prepare, or serve meals to patient according to prescribed diets.
  • Direct patient in simple prescribed exercises or in the use of braces or artificial limbs.
  • Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Education
CNA : Nursing Support Mar 2014 Central Community College Lexington, Ne
Medication Aide: Nursing Support May 2013 Central Community College Lexington, Ne
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Resume Details

This is a real resume for a Call Center Agent in Seward, Nebraska with experience working for such companies as Ccb, Runza, Private Care. This is one of the hundreds of Call Center Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center Agent resume.

Previous Companies:

  • CCB
  • Runza
  • Private Care

Previous Job Positions:

  • Call Center Agent
  • Crew Member
  • Home Health Aide

Schools:

  • Central Community College

Level of Education:

  • CNA
  • Medication Aide

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