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Cec Entertainment Inc - Call Center Resume Example

XXXX XXX XXXXXXX XXXXX XXXXXXX
PELHAM, NY 10803
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Lillian Price
Summary
I am looking to obtain a position at a company that appreciates outstanding customer service and provides a positive atmosphere that promotes growth of its employees.
Skills

Microsoft Word, Microsoft Excel, Clerical, Filing, Data Entry, Sales, Extensive Training in Customer Service. Verbal communication skills, (45) WPM, Answering telephone, 10 Key by touch.

Experience
Call Center/Customer Service Representative Dec 2004Sep 2015 CEC Entertainment Inc Irving, Texas
    • Provide professional support to the guest through prompt, friendly, courteous service.
    • Accurately book all birthday party reservations and fundraiser events for locations up to capacity.
    • Support in daily fundraiser reports of mail outs and follow up calls.
    • Continue to improve the quality of the call center through consistent effort and teamwork.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
Receptionist/Lead Care Giver/ Certified Nurse Aide Mar 2012Feb 2013 Premier Transitional Care of Dallas Dallas, Texas
Receptionist
  • Handle responsibilities of answering and screening all incoming calls in a courteous and professional manner.
  • Route calls, messages, faxes and perform other clerical tasks.
  • Order and maintain inventory supplies.
  • Responsible for providing basic information of the services of nursing home to clients.
  • Handle the tasks of receiving and forwarding admission inquiries to the marketing department.
  • Perform responsibilities of attending appropriate training as scheduled.
  • Responsible for providing full range of administrative support to the nursing staff and physicians Handle the tasks of typing correspondence, written communication and reports as require.
  • Caregiver: Provide excellent customer service to all Residents, Family Members and Staff.
  • Worked independently and followed verbal orders.
  • I work calmly under pressure and around residents and visitors.
  • Provide Basic Nursing Skills, Personal Care Skills and Restorative Skills.
  • Silverado Senior Living.
Care Giver/Van Driver
  • Provide excellent customer service to all Residents, Family members and Staff.
  • I work calmly under pressure and around residents and visitors.
  • Worked independently and followed verbal orders.
  • I Provided basic Nursing skills, Personal care skills, and Restorative skills.
  • I transport Resident to and from appointments promptly.
  • Maintaining logs and security/safety of all residents.
Education
High School Diploma: Basic Arlington, Tx Juan Sequin High School Jun 2004
BBA: Business Administration Waxahachie, Tx Navarro College
Personal Information
Team Leader, Hardworking, Dependable, with a willing desire to work in any employment setting. My exceptional organizational skills, combined with my ability to work well unsupervised, will enable me to make a substantial contribution to your company. My strong Leadership qualities enable me to work well in groups.
Additional Information
  • Additional Skills: Team Leader, Hardworking, Dependable, with a willing desire to work in any employment setting. My exceptional organizational skills, combined with my ability to work well unsupervised, will enable me to make a substantial contribution to your company. My strong Leadership qualities enable me to work well in groups.
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Resume Details

This is a real resume for a Call Center in PELHAM, New York with experience working for such companies as Cec Entertainment Inc, Premier Transitional Care Of Dallas. This is one of the hundreds of Call Center resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center resume.

Previous Companies:

  • CEC Entertainment Inc
  • Premier Transitional Care of Dallas

Previous Job Positions:

  • Call Center
  • Customer Service Representative
  • Receptionist
  • Lead Care Giver
  • Certified Nurse Aide

Schools:

  • Juan Sequin High School
  • Navarro College

Level of Education:

  • High School Diploma
  • BBA

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